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I'd give Jason a 10 out of 10. He solved my immediate problem and took care of 1 issue that will possibly prevent it happening anytime soon. He is a keeper.
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Very polite and knowledgeable, allowed choices and we really appreciate that.
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Repaired what needed to be repaired and discovered a leak while making the initial repair.. good timing
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Josh has responded promptly to all of our concerns. He, along with Kenneth, has answered questions and provided courteous service as needed. We appreciate his tenacity in dealing with our heat pump and thermostat issues.
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Very polite, cleaned up after, very personable!!! Absolutely recommend!!!
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Outstanding work, very nice and professional repairman. Would highly recommend.
Response from On Time Plumbing, Heating Cooling & Electric:
We're thrilled to hear that you enjoyed your experience with us. Thanks for the kind words!
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Willie was great. Very knowledgeable and explained the difference between the two on/off valves he installed. My dogs loved him!
Response from On Time Plumbing, Heating Cooling & Electric:
We're glad to hear that you had such a positive experience with us. Thanks for taking the time to leave a review.
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Called about a clogged toilet. Person was supposed to arrive around 1-3pm but whoever was assigned it didn’t get it so I ended up waiting until almost 5. When I called back they were super apologetic and nice. They also didn’t charge me for the after hours rate since my original time was during normal hours. Once the technician Jason showed up it was not even 15 minutes to get it fixed. Very nice employees who just had an issue with technology.
Response from On Time Plumbing, Heating Cooling & Electric:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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The man that came out to service us Colton, was the most particular and oriented person. He helped me with problems that would’ve become problems. Had he not found them. I highly recommend this company that and I’m so happy Colton helped us. Or we would’ve had many many more problems.
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Response from On Time Plumbing, Heating Cooling & Electric:
We thank you for sharing your positive experience. It made our day.
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customer wants an outlet added in the soffit by back deck for Christmas lights/ possible outdoor TV. attic acces in garage, can be pulled from exposed garage circuit
No Cool: Description: - No cold air from vents.
Raised the price of the ticket, a little bit as we did pipi extend & 90” elbow
Raised the price of the ticket, a little bit as we did pipi extend & 90” elbow