Great customer service and always friendly staff. ComRes is always professional and prompt when responding to technical support tickets. Couldn't be happier. Thank you for excellent customer service!!!
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Great service and always in a friendly and timely manner.
Overall Experience
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Convenience
Every experience with ComRes has been nothing but positive. The staff I've interacted or worked with have been patient, friendly and very competent. I would recommend this company without hesitation.
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Remotely assisted with restoring Remote Desktop to Windows server by resynchronizing NTP server / client on DC for Western Academy Charter School in Loxahatchee, FL.
Remotely assisted with uploading new Windows Active Directory user list and moving to Organizational Units to apply Group Policy for Western Academy Charter School in Loxahatchee, FL.
Remotely assisted with restoring access to HP Procurve 2920 POE switch and restore Windows icon images for GPO supplied shortcuts for Western Academy Charter School in Loxahatchee, FL.
Remotely set date / time back one year to allow certificate to not be expired disallowing APs to connect to Cisco 2500 Wireless Controller for Western Academy Charter School in Loxahatchee, FL.
Moved phones from data switch to phone switch. Installed new TP-Link switch and programmed HP Core Switch port to Voice VLAN.
Verified surveillance controller was receiving an IP on the correct VLAN.
Added secondary domain controller / DNS server to network. Updated DHCP Scope Options and static assignments' secondary DNS server addresses.
