Eric arrived on time to start up the system, as promised. When entering the house, he put covers over his boots ( I was impressed) . Eric answered all my questions and help me understand how to preform a cycle with the clock. One of the stations was leaking when shut down and was able to trouble shoot the issue right then. Eric is a 5 star technician and would like ALL WET IRRIGATION to know that we appreciate knowledgeable technicians. Thanks Eric.