Customer States: Toilet is leaking. Building maintenance told customer there is a leak coming from the powder bathroom toilet. Technician Notes: Found a crack in the powder bathroom toilet. Crack is in the left side of the bowl. Toilet leaks when flushed. Toilet will need replaced. Resolution: Spoke to AHS concerning this issue. They denied work order. Went over toilet replacement options with customer. Job Notes: Safety inspection not complete. All plumbing is centralized in the building. Unit does not have its own water heater. Job Status: Complete. Autho: 115LMPA Estimates: Good to send.