Great work and wonderful staff. They explained everything and cleaned up afterwards. Highly recommend
Response from My Georgia Plumber:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Dillon diagnosed the problem, had the necessary hardware with him and fixed it all in one visit
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From the on screen communication to the actual arrival to the doorstep, service is top notch. Their team went straight to work diagnosing my issue and solving the problem.
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Our plumber was on time, courteous and respectful. And he fixed the problem. Thank You Gio!
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CK Murphy solved the water leak. We are so grateful for him and the skills he needed to fix our water leak. Thank you My GA Plumber! And thank you, CJ.!
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The guys came on time and did the plumbing work we needed.
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Robert and Mike were really helpful! My new water heater had been making a strange, loud whining noise. Of course, it didn’t make the noise while they were here. They ran multiple tests and when everything checked out as normal, they gave me a few suggestions if it happened again. Very kind and patient men!
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Chris was very kind and professional. He was also very helpful with our issues.
Response from My Georgia Plumber:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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From the moment I met Aaron and J.C., I was extremely impressed! They were both so patient and kind! It is obvious that Aaron knows his job well, as he was able to answer all my questions and concerns in easy to understand explanations. They returned to my house to install a tankless water heater a few days later. It was a seamless process! I was very pleased with this transaction from beginning to end! Well done!
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Came out for an estimate. Estimate was way too high for the job. Charged me $149.95 for the estimate. Never disclosed at initial call what they would charge to come out and give estimate. This may be the going rate, but should have disclosed when I called.
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**ANNAUL WATER HEATER FLUSH** Tech Notes: Upon inspection I found that this is a Navien tankless water heater located in the utility storage closet of home, and is only one year of age. I found that this tank is up to code, and I am out today for annual tankless flush. Resolution: I was able to successfully perform annual flush for the tankless unit with no issues. Job Status: Complete
4/20/24 Preston B. job notes : Out to the residence today for sold estimate/approved work by 2-10 home warranty to replace 1 of the 2 50 gallon electric water heaters. New 50 gallon water heater has been installed and is showing no further concerns. After pressurizing the system, we found the 2nd water heater in the basement is also defective. Customer stated they will get with us this week whether they are wanting to make a new claim for the water heater or if they’re going to want us to cap of the water heater on the right. JOB STATUS : Job complete Customer States: Water heater on the left side in the basement has stopped working. Technician Notes: Out today is to look into issue with a 50 gallon electric A.O. Smith water heater. Unit was manufactured in 2022. Still under manufacturers 6 year warranty. Found that the water heater is tripping the breaker. Removed upper thermostat cover, high limit switch is tripped. Removed lower thermostat cover to find rust. Bottom portion
**ANNUAL WATER HEATER FLUSH** Tech Notes: Upon inspection I found that this is a rheem 80 gallon electric water heater located in the garage of home, and is 11 years of age which is outside of manufacture warranty. I let the h/o know that due to the age, and liability of this unit we will not be able to perform annual flush for todays visit. I recommended that the h/o look towards replacing this unit due to its age, and condition. I presented options to have this done through service, and the h/o elected to move forward with replacing this water heater with new tank, and all code required items. Job Notes:**The h/o paid with a check for water heater installation**I tried to have this completed today, but the h/o will need to find keys to the red Toyota truck in garage so we can gain access to existing tank, and replace**The h/o was unable to find keys for todays visit please reach out to her for scheduling as she has already paid for replacement of tank** Job Status: Incomplete E
Customer Stated: They were having issues with the toilet clogging, but it has had no issues for the last day and the h/o just wanted to make sure there wasn’t any underlying issues. Tech Notes: Upon inspection I found that this is a Kohler elongated toilet located in the main level powder bathroom of home. I found that upon arrival the toilet was flushing, and functioning properly with no issues. I let the h/o know I am unable to find any issues with this toilet as it is practically brand new. Resolution: There are no mechanical/plumbing issues for this toilet on todays visit. Job Notes:**HCC member, and there are no charges for todays visit**I was unable to locate an external c/o** Job Status: Complete Estimates: Ready to send
Technician notes: April 3, 2024 So we added a recirculating pump , pressure regulating valve. Replaced a fill valve in hallway bathroom. Added 2 stops in the kitchen. Added a crossover T in master bathroom Replaced cartridge in master shower Replaced two piece toilet and wax ring and added new supply line We tested everything to make sure there were no issues or concerns, checked pressure it was at 50psi JOB STATUS. Complete MGP NOTES run card on file Stated.. little to no hot water, high pressure. Tech notes.. came out today to diagnose little to no hot water, and high pressure while on site found the pressure reducing valve to be heavily corroded and completely failed, as well as the cartridge in the master bath shower to have been failed. The master bath toilet is going to be replaced per customer’s request and install a recirculation pump to assist with the long wait for hot water. Also installing a customer supplied fill valve at no charge in hallway bath
The homeowner wanted the home plumbing inspection We performed the home inspection and found most everything is working properly It is a 3 1/2 bathroom home Hot water heater is a 50 gallon electric We found the left hand lav sink in the master bathroom is draining slowly And the guest bathroom on 2nd floor the toilet flapper and fill valve are showing signs of age Spoke with homeowner and they said the sink they will take care of themselves And they will just replace the toilet when the time comes Job completed Estimates are built
The homeowner wanted the home plumbing inspection We completed the home inspection Found most everything to be in good condition 2 slow draining sinks and the toilet flapper are showing signs of age This is a 2 and 1/2 bath house the hot water is supplied by a 50 gallon water heater Job completed Estimates are built and ready to send
The homeowner wanted the water heater flush We performed the water heater flush And found no signs of any issues It is a 50 gallon electric Job completed No estimates required at this time
CUSTOMER STATED : Master bathroom toilet is clogged. TECHNICIAN NOTES : Out to the residence today for the concern of the master bathroom toilet on the main level being clogged. After investigating, I recommended to run closet auger through toilet to clear minor stoppage within toilet. RESOLUTION : Used closet auger on master bathroom toilet. After running auger, we have tested the toilet by flushing several times and found no further issues. JOB NOTES : Check collected for payment. JOB STATUS : Job complete
Called out for clogged kitchen sink. Cut out 1 1/2” hard pipe to gain access to jet the kitchen branch line. Cleared line, reconfigured 1 1/2” pvc drain and tubular. Water is on and tested with no further leaks or issues at this time.
Replace the 30 gallon electric water heater Thermal expansion tank Expansion tank bracket 3/4 ball valve Pan The water heater is in a nook in the master bedroom closet Will need 2 guys to get it through the home and down the front porch stairs Job completed February 22, 2024 water heater replaced, water is on and tested with no further leaks or issues at this time,
The homeowner complaint is that the water heater is leaking We found that the water heater is leaking and seems to have been leaking for a little bit because we found water in the crawl space The water heater needs to be replaced along with code required items Job not completed Submitted for authorization online no response from choice Estimates are built and ready to send No clean out possibly Septic
Customer stated that the cartridge has broken again Looked at issues found issues to be with the cartridge being cracked down the side Shut down water to the barn Drained down the barn Removed old cartage Installed new cartage Turned water back on and checked for leaks Run card in pic for payment Estimate sent
Customer States: Requested annual water heater flush be performed. Technician Notes: Out today to flush water heaters as apart of our HCC maintenance plan. Resolution: Performed flush on both units. Both are working as they should. Job Notes: Flush complete. Job Status: Complete. Estimates: No additional needed.
