Preston and assistant did a fine job of maintenance on our hot water heater and fixing a small item on toilet. Also, we’re congenial, helpful and did the job quickly.
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CJ did my annual plumbing inspection today. He was very professional. He answered all my questions. I am very happy with the service I received.
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Great job. Appreciated working us in same day we called in.
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Punctual, complete. Good work!!
Response from My Georgia Plumber:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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The woman I spoke to on phone was able to find an available plumber to come within a half hour of my call, the 2 gentleman who came to the house were very polite and knowledgeable, and they even had a extra toilet in their truck and were able to replace my toilet (I only called about a leak around the base but I discovered a crack earlier today around the rim). Very happy with my experience.
Response from My Georgia Plumber:
We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.
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Very good service. Knowledgeable, efficient.
Response from My Georgia Plumber:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Preston provided stellar customer service, explained everything in detail, answered all my questions completely and is extremely polite and courteous, has excellent communication and people skills. Did an excellent job in providing maintenance on my hot water heater. I would not hestitate to recommend him and the company to my friends! Good job Preston! You are excellent at what you do! Thank you!
Response from My Georgia Plumber:
We're glad to hear that you had such a positive experience with us. Thanks for taking the time to leave a review.
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My Georgia Plumber has been my plumber of choice for 7 years now. Their technicians are well-versed and professional.
Response from My Georgia Plumber:
Your kind words mean a lot to us. Thanks for the positive feedback.
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“CJ” is always very professional, friendly, sincere, and empathetic. (he has helped me on previous calls)
Response from My Georgia Plumber:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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CJ was great! Professional and explained everything step by step and very pleasant. Would recommend him to anyone needing service.
Response from My Georgia Plumber:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
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Thank you Mike and crew for your stellar service! I am very happy with the job you and your team did! Outstanding! I would hire highly recommend your business! Thank you for a job well done with attention to detail and completion on time!
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He's great! Friendly and got the job done. Very pleased. Left the house as clean as possible and even pretended to like our dog
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Chandler did an excellent job inspecting our plumbing. He was able to answer all my questions and provided excellent professional knowledgeable service.
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This is an estimate to replace 2 hose spigot, one in the front of the property and one in the back of the property with both easy access. **GIOS NOTES 6/9/25** Resolution/Recommendations: I was able to successfully replace both of the front, and back hose bibs with no issues. I fully pressurized the whole system, and tested both hose bibs with no further issues or any leaks.
Technician Notes: My Georgia Plumber went out to perform an Annual Whole Home Plumbing inspection on the 4 bathroom home. One bathroom is located in the basement, a powder bathroom is located on the main floor and the final 2 bathrooms are upstairs. The water heater, prv and main water shut off are located in the garage closet. The water heater is a 50 gallon electric that is 2 years old. Water meter and cleanouts are located in the driveway. The house is plumbed in pex and pvc. There are two hose bibs, one located on the front of house to the left of the garage and the second is located on the rear of the house. The home has miscellaneous different brands of fixtures throughout and are all working properly with no major issues.
We found that the homeowner used the kitchen sink before any other fixture for hot water and all the leafy over sediment went right to the hot side supply line and clogged it And the powder bath the hot side feed line from the handle to the spout was a little kinked and some sediment could have gotten clogged there We back washed the kitchen faucet hot supply line We straightened the powder bath feed line And tested both with no problems Job complete
We found that the homeowner used the kitchen sink before any other fixture for hot water and all the leafy over sediment went right to the hot side supply line and clogged it And the powder bath the hot side feed line from the handle to the spout was a little kinked and some sediment could have gotten clogged there We back washed the kitchen faucet hot supply line We straightened the powder bath feed line And tested both with no problems Job complete
CUSTOMER STATED : Flapper recently installed is not working correctly. TECHNICIAN NOTES : Out today for the concerns of a flapper I recently replaced due to misunderstanding the customer. Customer stated we never repaired toilet properly the first time which is why I replaced flapper. Upon arrival, found no concerns with the flapper. Concerns are due to flapper chain falling off from the existing flush handle. Flush handle does not have perforated holes to properly attach flapper hook. RESOLUTION : Changed out flush handle for power bathroom toilet.
Water Softener System Maintenance: Replaced a malfunctioning timer on a whole-home water softener system. Recalibrated the settings, tested the unit, and confirmed consistent water conditioning to protect the home's plumbing and appliances.
Bathroom Plumbing Upgrades: Worked with the homeowner to upgrade their bathroom with modern, water-efficient fixtures including low-flow faucets and a new showerhead. This enhanced the look of the space while reducing water consumption and utility costs.
Water Heater Repairs: Flushed sediment buildup from a water heater tank that was affecting performance. Cleaned internal components, recalibrated the thermostat, and improved heating efficiency while extending the appliance's lifespan.
Gas Leak Detection and Repair: Responded to a gas odor report and quickly located a leak in the kitchen stove’s supply line. Repaired the issue, conducted a safety check of all nearby gas connections, and ensured the home was safe and leak-free.
Clogged Drain Cleaning: Resolved a stubborn kitchen sink clog by employing advanced snaking and hydro-jetting techniques. Cleared accumulated grease and debris, restoring full drainage and preventing future blockages.
Sewer Line Inspection and Root Intrusion Repair: Investigated recurring sewer backups using video camera inspection. Detected tree root intrusion and cleared the blockage with hydro-jetting. Installed a root barrier to prevent future growth into the line, restoring reliable sewer function.
Emergency Pipe Repair: Responded to a burst pipe emergency in a client’s basement. Our team quickly isolated the water supply, replaced the damaged piping with high-grade materials, and performed a pressure test to ensure a leak-free repair, minimizing water damage and restoring peace of mind.
Tech notes: out today for leak in men’s bathroom in pool house. Upon inspection, found that the flush valve gasket has gone bad causing the toilet to constantly run and over flow from the bowl. Replaced gasket and tested. Flushed toilet multiple times and everything is functioning properly at this time. Job status: complete
TECHNICIAN NOTES : My Georgia Plumber went out today to perform an Annual Whole Home Plumbing Inspection through their yearly membership. RESOLUTION : We performed an annual plumbing inspection. We found everything in good working condition.
Water Heater Installation: I replaced the client's aging water heater with a new energy-efficient model. After safely removing the old unit, I installed and connected the new heater, guaranteeing reliable and efficient hot water service.