The young man that inspected our hot water hater did a great job, friendly and explained everything very clearly .
Response from My Georgia Plumber:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Waiting for the resolution guote/invoice
Very knowledgeable, professional and a pleasure to do business with!
Response from My Georgia Plumber:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Preston embodies all of the qualities that our family has come to know from My Georgia Plumber. He was knowledgeable and efficient, arrived on schedule and performed the annual preventative maintenance on our hot water heater. Thank you Preston and My Georgia Plumber
Devin H. Was Friendly, knowledgeable and professional. Answered all my questions, and preformed his task in a professional manner. Very customer oriented!
I am a firm believer in prevention and maintenance. The annual maintenance plan with My Georgia Plumber is the best that there is. Jesus performed the annual inspection today. He is professional, knowledgeable and polite. Very satisfied.
Response from My Georgia Plumber:
We appreciate you taking the time to leave us this fantastic rating!
Dan and his guy handled the calve replacement quickly and efficiently. They did their job and did not disturb our employees while they were here.
Very good experience! They were efficient, explained the procedure clearly and cleaned the area where they worked.
4/17/24 Preston B job notes : Out to the residence today for a sold estimate to perform a pull and reset on the full hallway bathroom. Once toilet was pulled, I found flange has been repaired in past. Left ear of closet flange has also broken. After conversating with the customer, they approved additional costs to replace closet flange. RESOLUTION : Performed a pull / reset and replaced closet flange for toilet in full hallway bathroom. After making necessary repairs, I gave remounted toilet and tested for proper functions/leaks. At this point in time there are further concern and customers can use toilet as needed. JOB NOTES : Please bill card on file for remaining invoice amount that includes additional work sold on site today. Clean out located on left side of front door. JOB STATUS : Job complete This is a service estimate to pull and reset hall bathroom toilet. Once toilet is pulled, on site technician will inspect flange and speak to customer about repairs/replacem
Customer call about leak I find the leak on washing machine line repair tested and everything is good job is complete Estimate to repair leak on the wash machine line
Customer called about installing a dishwasher, installed new dishwasher tested and everything is good. Job is complete
Customer call about kitchen sink is not draining properly I run small machine tested and everything is good pressure is 120psi but customer is not want replace the pressure regulator valve
Customer stated: dish washer needs securing. Technician notes: upon inspection found 15 year old dishwasher already installed, customer stated that it needed to be secured due to it missing brackets and weather stripping on the side. Spoke with Mr Garth via phone call and advised him that the parts needed are not something carried everyday by a plumber, He then proceeded to let me know that he would not be paying the service fee for todays work because he said he told us when he called in that the clips were needed. MGP notes: refused to pay service fee Job status: complete
Technician notes: out today, upon inspection of the water heater. The water heater is 9 years old and we did not preform the flush. We did do a visual inspection of the heater, everything is up to code and working as it should at this time. Water heater is located in the back right corner in the garage. Customer mentioned they have a toilet leaking from the bottom. Job status: complete Estimates: please forward to customer
This is a complimentary estimate to have the existing internally leaking water located in the garage of home replaced with new 40 gallon short tank, and all code required items to help fix/prevent any future plumbing issues. Customer Stated: They had a leak coming from the water heater. Tech Notes: Upon inspection I found that this is a Whirlpool 40 gallon short natural gas water heater located in the garage of home, and is 11 years of age which is outside of manufacture warranty. I found that this tank is leaking internally, and is pouring water into the garage. I let the h/o know we would have to replace this water heater as there are no repairs I can make once it is leaking internally. I also made her aware that constellation does not cover for internal leaking water heaters, and replacement would be an out of pocket cost. I presented options to have this done through service today, and the h/o elected to move forward with replacing tank. Resolution: I was able to successfully
Replacing trim and stems on basement bathroom three handle tub and shower valve. 03/26/24 lee Arrived out today to do sold work We shut down water to the home Drained down the home Removed trim from the shower in the basement Removed old Pfister shower cartage on a three Handel shower Installed all new stems for hot cold and diverting stem Turned water back on and checked for leaks There are no leaks at this time Reinstalled trim kit to stems Cleaned up work area Main floor we pulled and reset toilet in hall way bath and inspected the flange Reset toilet using new wax ring flange bolts Cleaned up work area and filled toile Checked toilet for leaks There are no leaks at this time Up stairs shower draining slow Pulled off the over flow plat and snaked the line Ran hand snake all 25 feet Pulled line back and retrieved hair from the line ran tub to insure that tub was draining properly Reinstalled over flow plate to tub Cleaned up work area Job complete.
Slab leak under the kitchen cabinet Note - After 2nd diagnostic appointment, technician indicated that there may be additional work required but unable to confirm until the foundation is exposed. In the event we must dig further to complete the repair the technician will review on site before continuing. Job completed March 22, 2024. Water is on and concrete is patched. No further leaks or issues at this time.
CUSTOMER STATED: right side of home clogged. TECHNICIAN NOTES: upon inspection found right side of home not draining to a blockage in the main line, the only way to run this line is to pull the toilet in the powder bathroom. submitted work to choice via portal, choice denied coverage. Presented service estimate to customer and they decided to move forward with estimate. Pulled powder bathroom toilet and used sewer machine to clear blockage, ran all fixtures in home with no blockages occurring. Reset toilet with no leaks. RESOLUTION/RECOMMENDATIONS: cleared blockage in main line JOB NOTES: please bill card in photos. JOB STATUS: complete AUTHO: choice denied coverage through chat. ESTIMATES: (READY TO SEND OR NEED REVIEW) This is a service estimate to pull powder bathroom toilet and use sewer machine to clear blockage in main line.
Customer call about leak on toilet I find the cartridge on flushmate toilet is broke need replace estimate is ready to send
Estimate to disconnect kitchen sink and reconnect with support around tested and everything is good job is complete
This is a complimentary estimate to have the existing GE water heater located in the garage of home replaced with brand new tank, all code required items, and new PRV as the existing PRV has failed to help fix/prevent any future plumbing issues. 03/15/24 t dean resolution.. came out to replace a 40 gal natural gas water heater and a pressure regulating valve. After installing both the water heater and pressure regulating valve they were tested for leaks. No further concerns at this time. Notes.. clean out on left side of home Status.. complete
Stated.. leak under break room sink Tech notes.. came out today to diagnose a leak under the break room sink while on site found that the under sink filtration housing has broken. There is 1/4in copper line connecting to the filter. Resolution.. replaced under sink filtration system in break room. Notes.. Clean outs are at the end of the building in in between 400 building and 500 building No where to check pressure on building Status.. complete
Called out for the master bathroom toilet rocking really bad. Found shims had gotten loose. Pulled toilet cleaned flange to verify no damaged. Reset existing toilet with new wax seal and mounting bolts. Shimmed toilet due to run even tile and caulked base of toilet to help secure base to floor. Water is on and no further issues at this time.