CUSTOMER STATED: water heater in basement is leaking and he also has a small leak on a 3/4 copper line in basement ceiling. TECHNICIAN NOTES: upon inspection found pinhole in copper line in basement ceiling, found prv has failed and pressure on home is around 130 psi. The 20 year old 50 gallon state natural gas water heater is also leaking internally. Spoke with ahs rep and pinhole leak in copper was declined due to secondary damage. Replacement of the water heater and prv were approved via recorded phone call. Customer out of pocket is 1039.18, he did not want to move forward with water line repair at this time. Ahs is going to be sending water heater to MGP shop. RESOLUTION/RECOMMENDATIONS: prv is replaced and water heater will be replaced when we receive it. JOB NOTES: please bill card in photos for sold out of pocket estimate JOB STATUS: not complete, will need to return to install new water heater AUTHO: 365DMSL ESTIMATES: please send leak estimate to customer. This