CUSTOMER STATED: water heater isn’t producing hot water TECHNICIAN NOTES: came out today to diagnose issue and found that the water heater is leaking from multiple spots we recommended the replacement of the unit along with code require items this is a 50 gallon electric water heater located in the basement RESOLUTION: will need to call AHS for approval of work MGPNOTES: JOBSTATUS: diagnosis complete ESTIMATES: Need to build code items estimate AUTHO: