Our AC unit went out at the worst possible time, August in North Carolina. I contacted Call Pernell and from start to finish it was a great experience. Robert in Sales was awesome. He gave me several options and was thorough in answering all my questions. He ensured we had three stand alone to mitigate the insane heat while waiting for our install date. The install team of Steve, Bradley and Josh were on time, very organized and fast. All my concerns were answered and they were very in their clean up after the install. The start up technician Chris was also phenomenal. He walked me through the entire setup of the thermostats in house and on the online application. My highest recommendation for this great company!
