I made a call to Pernell this afternoon because we were having an issue with the disconnect outside. The young lady at the desk listened to my issue and quickly got Mr. John on the phone to get me scheduled. It worked out that a technician could be here about an hour after my call, and HE WAS!! William B. was very professional and knowledgeable. He replaced the disconnect made a couple of other small adjustments that helped out as well. Now here’s the shocker…when he was finished and getting my total charge tallied up, IT WAS WHAT I WAS QUOTED BY MR. JOHN!!! If you’re looking for an A/C company for service (or sales), then look no further. These guys have my business from here on out!! Thank you Pernell…I’ll see y’all soon!
