It was great to see William feeling better.....his improved energy was quite noticeable. He was on-time, courteous, and performed the work in an efficient/effective manner. He completed the preventative maintenance and cleaning on 4 different rental properties (exterior unit and air handler). William kept me informed of his real-time observations, and provided some valuable feedback regarding the UV lamps and air filters. Josiah was with William for the 4th property; he showed noticeable initiative and good communication skills. Also, both technicians were very focused on maintaining a clean work area (including those yellow shoe covers). The paperwork was clear and the payment process was effortless. I may have been a bit talkative so I hope I did not delay their future appointments. Excellent work!!!
