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Had an issue with in floor heating system. Tech originally dispatched went through several troubleshooting steps and even spent the time to educate me on the equipment. Upon getting a roadblock in troubleshooting the issue, he had his service manager come over to assist. They again went through everything thoroughly and eventually found the issue with a bad relay. Within two hours of them finding the issue, we had heat and warm floors in our basement. Amazing guys, very knowledgeable and friendly. Would use them again anytime for my heating and cooling systems!