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Brooks did a great job troubleshooting my boiler issues. He exhausted all avenues before coming to the conclusion that a part needed to be ordered. When the part arrived he promptly got it installed and thoroughly checked to make sure the system was good to go.
Amazing job. Quick and friendly. Explained everything very well.
Brooks is great! He always takes time to answer questions and address concerns.
Very professional and cordial. Punctual and worked efficiently. The following is no bearing on any other aspect of the technician or the quality of the service. The quoted price was very high considering the cost of the replacement item and length of time for the job to be done. I continue to us Countryside because of the overall excellence of the service. However, a price reduction would be appreciated.
This was the first time I met Ed he was very friendly and professional. He thoroughly explained the work he did on my boiler.
Brooks diagnosed and repaired our gas fireplace. He also checked our furnace, HVAC and Aprilaire to make sure they were all set for the winter season. Timely, courteous and knowledgable.
Brooks was on time, courteous and respectful of property. He determined the solution for my fireplace problem, quoted me the price and gave me an estimated time frame for the repair. In the same service call, he supervised the Spring tune-up for my air conditioner. All set for summer now!
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