9320 S. Pole Rd
Oklahoma City, OK 73160
(405) 794-8900

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Local Reviews
for arcadia, ok

Rated 5.0 out of 5 stars based on 3 customer reviews

Pre-winter Service Check

Jake did a thorough job checking and preparing our system for the upcoming winter. He took the time to explain his findings and what everything meant. Thanks Jake!

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Coil Trouble

Always happy to work with "Jake" because he knows his stuff & seems to take the time to do the job right. We've come to appreciate his experience and expertise over the years and would certainly recommend Jake & Interstate.

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Reliable Service

We've had some issues with our heat pumps and Jake @ Interstate has been very helpful with explaining and resolving the issues. Jake is always professional and courteous. We particularly appreciate Interstate's efforts to get to our home quickly to resolve the matter during our frigid weather. Thank you!

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Job Locations
for arcadia, ok

Jason B.

Jason B. Job Checkin

22FEB2024 Jason Brown Arrived for previous customer and recent install not cooling well. Spoke with the homeowners about the issue. This has been consistent for the last couple years. You guys find things wrong but never catch this one. At night the system will cycle on then off then before the fan cycle is over come back on. It will do that until we switch the thermostat into the off position. Inspected AC, furnace and new evap coil. Verified electrical connections and all components. Inspected nest wiring. Found thermostat operating without a C wire. When the thermostat does not have a C connected it will use y or w for a common wire depending on which mode the system is operating in. When it cycles off it defaults back to the y wire causing the system to cycle on. I connected the c wire then cycled the equipment several times. After discussing my findings with the homeowners we all cycled the system on and watched it turn off. This is an intermittent issue however so things may stil


Jason B.

Jason B. Job Checkin

23JAN2024 Jason Brown Arrived for previously diagnosed thermostat replacement. Inspected thermostat, verified diagnosis. Replaced thermostat with new T6pro 2h2c. Cycled system in all stages. Setup heat pump cut off temp, test cut off. Check for proper ignition in gas heat. Verify temp rises. All stages working properly. Thanks guys!


Jason B.

Jason B. Job Checkin

02JAN2024 Jason Brown Arrived for previous customer no heat. Spoke with homeowner about the systems performance. Our heater trips the breaker, it’s heating but not well. Inspected air handler and heat pump. Found the breaker mislabeled. Heat pump compressor is grounded. Spoke with homeowner about replacing or repairing the system. Closing job and opening lead.


Joseph K.

Joseph K. Job Checkin

Jake k. I arrived for a blue club membership fall tune up X2. I first removed and cleaned all washable filters. I then inspected the downstairs system and found the system to be set at the same settings as we set it on one of our first tune ups. The gas pressure is low due to the system is not set squarely over the plenum in the ground. This is blocking half of the air flow and was causing the system to overheat when the system is running at it’s recommended gas pressures. The homeowners have been aware of this issue and they may remove the indoor system in the future and try to build a better transition to get the airflow to flow better into half of the plenum. I also inspected the upstairs unit and found this system to be running well in both stages. I then replaced all washable filters and replaced the paper filter in the sun room. I then reset both thermostats to the settings that the homeowner had. Overall both systems are running as expected at this time.


Jeremiah F.

Jeremiah F. Job Checkin

29Sep2023MarioP discuss scope of service with homeowner. Pump down outside unit. Cut copper inside on old coil . Pulled old coil out of case put new coil in place. Cleaned copper lines with flush. Reconnected copper. Pressure check system 300psi of nitrogen. Pulled vacuum below 500 microns and released refrigerant. Cycled system on cooling added 1lb 6oz to get correct superheat. System is running properly at this time.


Joseph K.

Joseph K. Job Checkin

I arrived for a warranty call on a system we recently installed a evaporator coil on. I found the system to be half way frozen up and leaking condensation off of the bottom half of the coil box. We had to add extra refrigerant on the last visit to get the suction temp up far enough to keep the system from freezing up. The issue is the plenum under the system is set half way off from where the evaporator coil is. The wall to the left of the system is half way over the plenum and the system was installed half way off of the plenum in the ground. The slab of the floor is blocking about half of the space that the air needs to love so the system is not restricted for air movement. This is basically blocking the air flow and causing the system to drop in suction pressure and freeze up. This can also be the read why the first compressor failed when we installed the new condenser. I had to remove the TXV and install a piston to keep the suction pressure from dropping and freezing up. The syste


Jason B.

Jason B. Job Checkin

05JUL2023 Jason Brown Arrived for 2022 install not cooling well. Spoke with Kendra about the systems performance. Our daughter has been living in the room beneath the upstairs equipment and that room has struggled with keeping up, so when we had your company replace the upstairs equipment we had them run an extra supply to her room downstairs. She has since moved out and we are finding the upstairs struggling to achieve the temperature desired. We are keeping the upstairs at 80 degrees until we are ready to use the room. Inspected air handler, and ductwork Found blower speed set to 700 CFM found supply ductwork to be an 8” 10” and 12”. Coil is clean, air temperature 56-57 at registers. Found second floor to be supplied by one 12” flexible duct. That supply splits 4 times once above the second floor. Today I Closed dampers to downstairs and upstairs landing. This is to force more air to the 12” run suppling the upstairs. I also set the blower speed to 1000 CFM. I recommend we increas


Sam J.

Sam J. Job Checkin

Sam J - arrived to do summer service on to dual fuel split systems, both Carriers. Greeted the customer and he showed me around the house into each piece of equipment. As we spoke, he mentioned that the downstairs condensing unit makes a loud noise during the defrost mode. Customer has washable filter, so I began pulling in cleaning filters while testing the thermostat operation. Pulled the disconnects to condensing units, then clean the coils and recorded microfarad values of capacitors in both systems. Downstairs unit has a start capacitor that is also within range. Powered up each system and recorded compressor and fan motor amperage during start up and regular operation. Attached gauges and temperature probe to calculate superheat and sub cooling. Both systems charged properly ambient conditions have my superheat and sub cooling values a little bit off. Move to the indoor systems and check the evaporator coils, which were clean then recorded blower motor amperage. Mov


Joseph K.

Joseph K. Job Checkin

I arrived for a previous customer no cool/frozen unit call. I spoke with the homeowner and found that the system starts to freeze up shortly after the system starts running. I reinspected the indoor system and found the blower motor to still be dirty and the evaporator coil to have some debris on the coil and could use a cleaning. I then inspected the outdoor system and found the system to come on and run but the system is running low on refrigerant. I tried to explain that the dirty indoor coil can hurt the system and cause it to freeze up and I recommended to clean the system January 28th 2023 when I was here last. This still need to be done. I also explained the cost on the refrigerant due to the system using R22 and the cost of all three leak searches. I gave the homeowner the worst case cost on refilling the system because it is unclear on how much refrigerant is still in the system. I tried to explain that depending on what part is leaking will depend on what the cost is to fix o


Joseph K.

Joseph K. Job Checkin

I arrived for a new customer no heat call. I spoke with the homeowner and found that the system would not respond and the thermostat will not power on. I inspected the system and found that the sequencer had melted and shorted all the wires to ground. I offered to replace the transformer and the sequencer and replace all the broken wires to see if the system will respond. They agreed to the repair. I removed all the burnt components and wires and installed the new components. I cycled the system back on and checked all amps on all elements as well the blower motor and capacitor. I found the system to respond correctly per mode the thermostat called for.


Joseph K.

Joseph K. Job Checkin

I arrived for a blue club member summer tune up. I first removed and pressure washed all filters. I then inspected both indoor evaporator coils and found them to be clean. I checked the systems temperature drop and amp draws on both systems. I did find a water stain on the floor of the 2nd story walk way. I traced the water stain and dated the mark. It looks like the flue had been sealed with silicone once it had started leaking. This is a 90% furnace. To properly fix this issue would be to cut the fitting that is over the water stain and replace a section of pipe. I then inspected the outdoor system we installed and found both condensers to be fairly clean with minimal debris on the coils. I clean the condenser ps and checked all readings in high and low speed and found no issues.


Chris  D.

Chris D. Job Checkin

Arrived June 13 for non club tune up check charge on unit everything is normal


Chris  D.

Chris D. Job Checkin

Arrived on 21 April for a AC tuneup times two removed cleaned and reinstalled all washable filters replaced a 12 x 12 by one filter first all drain lines in Clearwater to ensure proper flow checked all contactors and capacitors refrigerant charges everything is within manufacture specifications on these units. Customer also has a mini split and then he did not want me to check today due to him having his dogs in there everything’s running within manufacturer specifications on on this house.


Chris  D.

Chris D. Job Checkin

Arrive on 4 February for a no heat found that the shock electric furnaces had a blown fuse replaced fuses everything operates as normal went from 32 while I was in there to 41°.


Joseph K.

Joseph K. Job Checkin

I arrived for a new customer no heat call. I spoke with the homeowner and found that the furnace will not hold a pilot light. I inspected the system and found the gas pressures supplying the pilot light to be barely moving any gas at all. I recommended to replace the gas valve and pilot hot assembly to get the system running. The homeowner wanted to look into financing on their own. I sent the email containing the financing options and explained all financing to the homeowner.