I am an experienced home service technician, and I recently completed a job where the customer reported that their air conditioning system was not cooling properly. Upon arrival, I met with the customer and inspected the system. I found that the condenser was not running, and the compressor was humming but not producing cold air. I activated the thermostat to initiate cooling, and the condenser started, but the compressor was not producing enough cold air. I then shut off the power and removed the panel to access the electrical components. I discovered that the capacitor had failed, causing the compressor to not work properly. I informed the customer of the issue and explained the benefits of adding a compressor start assist to prolong the compressor's lifespan, reduce noise, and help lower amp draws. The customer was unsure about purchasing the compressor assist, so I offered to install it and allow the customer to hear the difference before making a decision. After installing the c