Very good service, polite and reasonable price. Give them to call if you have aircon heater problem.
Overall Experience
Quality
Price
Convenience
Upon arrival at the customer's home, I checked in with them to discuss the issue they were experiencing with their air conditioning system. They reported that the system was not cooling and required further inspection. I asked them to provide a video of the issue, which showed the condenser fan motor seized and the compressor humming. I informed them that we could replace the condenser fan motor at a specified price. The customer agreed to the price, and I explained that as long as they remain on our maintenance program, they will receive a lifetime warranty on the part we replaced. I then shut off the power, removed the old condenser fan motor and capacitor, installed a new capacitor, wired a new motor, balanced the fan blade, restored power, and tested the system. The customer confirmed that the system was now cooling.
I arrived at the customer's home to investigate a problem with their air conditioning system. Upon inspection, I discovered that the condenser was not cooling, and the compressor was humming but not running. I checked the electrical components and found that the capacitor had failed. I explained the benefits of adding a compressor start assist to prolong the compressor's lifespan, reduce noise, and help lower amp draws. The customer was unsure about purchasing the compressor assist, so I offered to install it and demonstrate the difference. After installing the capacitor, the amp draw decreased to 9 A, but the noise remained unchanged. The customer decided not to proceed with the compressor assist installation. I removed it and closed the panel, ensuring that all other components were cooling properly. The customer confirmed that the unit was operating normally at that time. Additionally, the customer requested estimates for a new system for their review and consideration.
I am an experienced home service technician, and I recently completed a job where the customer reported that their air conditioning system was not cooling properly. Upon arrival, I met with the customer and inspected the system. I found that the condenser was not running, and the compressor was humming but not producing cold air. I activated the thermostat to initiate cooling, and the condenser started, but the compressor was not producing enough cold air. I then shut off the power and removed the panel to access the electrical components. I discovered that the capacitor had failed, causing the compressor to not work properly. I informed the customer of the issue and explained the benefits of adding a compressor start assist to prolong the compressor's lifespan, reduce noise, and help lower amp draws. The customer was unsure about purchasing the compressor assist, so I offered to install it and allow the customer to hear the difference before making a decision. After installing the c
I was a highly skilled and experienced home service professional who was called to a job to balance the dampers and measure the CFM from each vent in the home. I started by climbing into the attic to balance the dampers, ensuring that the air flow was evenly distributed throughout the house. Once the dampers were balanced, I moved inside the home to measure the CFM from each vent. I used a specialized tool to measure the airflow and ensure that it was within the recommended range for proper ventilation. I also checked for any leaks or obstructions in the ductwork to ensure that the system was operating efficiently.
Upon arrival at the customer's home, I discovered that the furnace had not been operational since yesterday. I performed a series of tests to determine the issue, and it was determined that the unit was indeed functioning. I then proceeded to demonstrate the unit's functionality to the customer, who was pleased with the results. During my inspection, I noticed that the furnace had no safety switch, which is required by code. I informed the customer of this and recommended that they install a safety switch to ensure the safety of their home. I also inspected the evaporator coil section, which was found to be in good condition. However, I recommended that the furnace be replaced as well, as it could potentially become contaminated when new equipment is installed. The customer expressed a desire to sign a maintenance contract, as the unit was currently providing cooling. I explained that while it was not necessary to replace the furnace, it would be advisable to replace the evaporator
I am a skilled professional that works for a Sheldon's Heating & Air Conditioning company. I was dispatched to a residential property to address a kitchen sink that was fully clogged with standing water. Upon arrival, I inspected the drain and determined that the main kitchen drain line was blocked. I proceeded to snake the line using a standard drain auger. I encountered moderate resistance, indicating buildup or debris within the pipe. I continued snaking the line until the blockage cleared and water flow began to improve. I flushed the line thoroughly with hot water to ensure complete drainage and verify there were no additional obstructions. I performed multiple test runs by filling and draining the sink—water is now draining properly with no signs of backup or slow flow. I recommend that the client avoid pouring grease, food scraps, or coffee grounds down the drain to help prevent future clogs. I also suggest using a drain strainer and periodically flushing the drain with hot wa
The customer had a unit that was not cooling. I installed a new unit in 2018. The customer did not have any warranty information listed, but they were concerned that they might have to void the warranty. I explained to the customer that we could fix the issue and that it would not affect the warranty.
I am a highly skilled home service professional. I received a request to provide an estimate for hydro jetting service to address a potential blockage or buildup in the kitchen drain line. The customer requested that I access the drain line via the existing clean-out. Before providing a final estimate, I will perform a thorough diagnostic to evaluate the condition of the drain line, determine the severity of any buildup or blockage, and confirm that hydro jetting is the appropriate and effective method for the issue. I will await the customer's approval to schedule the diagnostic, and once completed, I will provide a detailed estimate for hydro jetting.
I was tasked with clearing a drainage line, deep cleaning a condensing system with emulsifier acid, extracting the refrigerant charge, flushing the system, and recharging it back to factory specifications. I also had to subcool the system.
I am a home service technician, and I recently completed a job for an unknown age/brand of unit. The unit was booked for 8/18/25, and I arrived on-site at 9:00 AM. I performed a thorough inspection of the unit, identified the issue, and provided a detailed estimate of the cost to repair it. I then ordered the necessary parts and completed the repair, ensuring that the unit was functioning properly before leaving the site.
The customer called to request a tune-up for his unit. He did not want any repairs or maintenance agreement. He just wanted a tune-up. I provided him with an estimate and he agreed to have the tune-up done.
I am a customer service representative for a home service company. I am currently waiting for parts from Rheem to arrive. The parts should be here by 8/12. The parts are expected to arrive in 2 hours.
