Great experience! I got an email with the technicians photo and name so I knew who to expect. Timothy was very professional and knowledgeable, and explained what he was going to do, and what he found out about my equipment. I was pleased with Sheldon’s and will not hesitate to call them again in the future.
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Sheldon's really did well and made time for my call. I was really impressed with how quickly they sent Angel out to me. Angel was terrific and I appreciated his knowledge and service.
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5 star customer service by Josh Pardee of Sheldon’s Heating ! He is knowledgeable, professional and respectful! I appreciated his efforts in fixing my A/C concerns . He communicated with me from beginning to end and resolved my issue. Sheldon’s is a great company for A/C and Heating needs! Melanie Bradford
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Bradlee was very knowledgeable and very courteous. Great customer service and I will ask for him specifically the next time.
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Very good service, polite and reasonable price. Give them to call if you have aircon heater problem.
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Extremely professional, curtious and did a great job. Kept me posted on their arrival time. Highly recommend.
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Solving problems is seldom easy. Todd does his research & deductive logic prevails when resolving our "shutting down" furnace before it gets house to req temp.
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Todd came out here to give us a quote on a new heating and air conditioning system.
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I am a highly skilled home service professional who specializes in providing accurate and detailed estimates for various home improvement projects. I take the time to thoroughly inspect the property, assess the scope of work, and provide a comprehensive breakdown of the costs involved. I use specialized software to generate detailed estimates that include a breakdown of materials, labor, and any additional fees or charges. I also provide my clients with a clear understanding of the timeline and any potential risks associated with the project. My estimates are always fair and competitive, and I strive to ensure that my clients are satisfied with the final result.
Upon arrival at the customer's home, I checked in with them to discuss the issue they were experiencing with their air conditioning system. They reported that the system was not cooling and required further inspection. I asked them to provide a video of the issue, which showed the condenser fan motor seized and the compressor humming. I informed them that we could replace the condenser fan motor at a specified price. The customer agreed to the price, and I explained that as long as they remain on our maintenance program, they will receive a lifetime warranty on the part we replaced. I then shut off the power, removed the old condenser fan motor and capacitor, installed a new capacitor, wired a new motor, balanced the fan blade, restored power, and tested the system. The customer confirmed that the system was now cooling.
I am a skilled professional that works for a Sheldon's Heating & Air Conditioning company. I was called to a customer's home to check on a unit that was not cooling. Upon arrival, I checked the indoor and outdoor units. I found that the filter was dirty and needed to be changed. I also checked the ductwork for any damage and found none. I checked the drain line and found it to be clear. I checked the temperature and found that the unit was blowing a 20-degree split. I then went to the outdoor unit and checked the electrical components. Everything was within range. I rinsed the outdoor coil with water and removed all the dirt. The unit is now working properly.
I arrived at the customer's home to investigate a problem with their air conditioning system. Upon inspection, I discovered that the condenser was not cooling, and the compressor was humming but not running. I checked the electrical components and found that the capacitor had failed. I explained the benefits of adding a compressor start assist to prolong the compressor's lifespan, reduce noise, and help lower amp draws. The customer was unsure about purchasing the compressor assist, so I offered to install it and demonstrate the difference. After installing the capacitor, the amp draw decreased to 9 A, but the noise remained unchanged. The customer decided not to proceed with the compressor assist installation. I removed it and closed the panel, ensuring that all other components were cooling properly. The customer confirmed that the unit was operating normally at that time. Additionally, the customer requested estimates for a new system for their review and consideration.
I am an experienced home service technician, and I recently completed a job where the customer reported that their air conditioning system was not cooling properly. Upon arrival, I met with the customer and inspected the system. I found that the condenser was not running, and the compressor was humming but not producing cold air. I activated the thermostat to initiate cooling, and the condenser started, but the compressor was not producing enough cold air. I then shut off the power and removed the panel to access the electrical components. I discovered that the capacitor had failed, causing the compressor to not work properly. I informed the customer of the issue and explained the benefits of adding a compressor start assist to prolong the compressor's lifespan, reduce noise, and help lower amp draws. The customer was unsure about purchasing the compressor assist, so I offered to install it and allow the customer to hear the difference before making a decision. After installing the c
I was called to a customer's home to repair a leaking shower/tub. Upon inspection, I found that the issue was a failed cartridge. I attempted to remove the handle, but the retaining screw was heavily calcified and seized, preventing removal. Due to the condition of the valve and components, a full replacement was necessary. To access the plumbing, I opened the wall and installed a 6" x 9" cover plate. I removed and replaced the complete shower valve, soldered all connections to ensure a proper seal, and installed a new tub diverter. I restored water service and tested the system for leaks, and cleaned and secured the work area. The warranty for the repair is one year on parts and labor.
I was a highly skilled and experienced home service professional who was called to a job to balance the dampers and measure the CFM from each vent in the home. I started by climbing into the attic to balance the dampers, ensuring that the air flow was evenly distributed throughout the house. Once the dampers were balanced, I moved inside the home to measure the CFM from each vent. I used a specialized tool to measure the airflow and ensure that it was within the recommended range for proper ventilation. I also checked for any leaks or obstructions in the ductwork to ensure that the system was operating efficiently.
I am a skilled professional that works for a Sheldon's Heating & Air Conditioning company. I recently completed a job for a customer that included the installation of a maintenance-free ionizing air purification system, the removal and deep cleaning of the blower assembly, and a two-year maintenance contract with a heat pump and water heater flushes.
I received a call from a customer who reported a leak beneath their kitchen sink. Upon inspection, it was determined that the leak was originating from the garbage disposal. I will proceed with the installation of a new garbage disposal, which I will supply. This will include a new ring and proper sealing. A one-year warranty will be provided. I conducted tests to ensure it operates effectively.
As a home service technician, I recently completed a job that involved adding or cutting in a new supply duct to improve airflow and comfort in the customer's home. Upon arrival, I carefully inspected the existing ductwork to ensure it was in good condition and properly installed. I then proceeded to install the new supply duct, ensuring it was properly aligned and connected to the existing system. This not only helped improve the airflow but also boosted the system's efficiency, leading to lower energy bills and improved indoor air quality for the customer and their family.
I am a skilled professional that works for a Sheldon's Heating & Air Conditioning company. I was assigned to check in with a customer and check the attic access and outdoor unit location. I started at the attic and replaced the filter and checked the ductwork. The unit was running, so I checked the temperature and found it was dropping. I went downstairs to the outdoor unit and did the preventive maintenance. I checked the electrical components and found that the capacitor was getting low. I informed the customer that if left alone, it would have irreversible damage to the compressor and motor. I also recommended installing a compressor start kit to help the lifespan of the compressor by lowering the amps draw. The compressor was approved to do the work. I removed the old capacitor and installed the new one, making sure it was secured and wired correctly. I then installed the compressor start kit and made sure it was secured and wired correctly. I checked the operation of the unit and
The technician arrived at the customer's home to investigate a system that intermittently turns on and off, and at times, fails to turn on altogether. The customer had recently replaced the filter and suspected that the system may be low on Freon. The technician activated the system and discovered that it was cycling off due to the low pressure switch. After connecting the gauges, the technician found the pressure to be exceedingly low. The technician informed the customer that there is a leak present, and it is necessary to locate it. We have two options for locating the leak: we can either use nitrogen and soap bubbles or introduce dye along with some refrigerant, then return in 48 hours. However, the customer expressed disinterest in this approach, stating that he has an AC technician who will come to add Freon to the system for $100. The technician then turned off the unit and prepared an estimate, which was subsequently sent to the customer.
As a home service technician, I performed a maintenance check on your air conditioning and furnace. This comprehensive process involved several steps to ensure optimal performance of your cooling system. First, I checked the coolant levels and pressure to ensure the system was properly filled and functioning. Then, I verified and adjusted the thermostat to maintain the desired temperature. I inspected the wiring, contacts, capacitors, and relays for any signs of damage or wear. Next, I examined the evaporator coil, condenser, and condensate drain to ensure they were clean and functioning correctly. I also inspected the condenser fan motor and blades for any issues. Finally, I performed a startup assessment of the compressor to ensure it was operating smoothly. I provided recommendations for any additional maintenance or repair requirements for your system. By completing this maintenance check, I helped ensure that your cooling system is operating efficiently and reliably, providing
I am a highly skilled and experienced home service professional. I recently completed a job where I was called to inspect and repair a residential heating and cooling system. Upon arrival, I found that the system was not cooling properly due to a wiring issue. I diagnosed the problem as a short circuit in the electrical wiring, which had caused the transformer to burn out. I replaced the transformer and repaired the wiring, ensuring that the system was functioning properly. The customer was pleased with the results and paid me via check.
