I arrived at the customer's home to investigate a problem with their air conditioning system. Upon inspection, I discovered that the condenser was not cooling, and the compressor was humming but not running. I checked the electrical components and found that the capacitor had failed. I explained the benefits of adding a compressor start assist to prolong the compressor's lifespan, reduce noise, and help lower amp draws. The customer was unsure about purchasing the compressor assist, so I offered to install it and demonstrate the difference. After installing the capacitor, the amp draw decreased to 9 A, but the noise remained unchanged. The customer decided not to proceed with the compressor assist installation. I removed it and closed the panel, ensuring that all other components were cooling properly. The customer confirmed that the unit was operating normally at that time. Additionally, the customer requested estimates for a new system for their review and consideration.
