I am a highly skilled home service professional who specializes in electrical repair. I received a call from a customer who needed to reschedule an electrical repair appointment due to unforeseen circumstances. I scheduled a time for the customer to come to my office and provide me with a detailed description of the electrical issue. I then performed a diagnostic on the unit and provided the customer with a detailed estimate for the repair. I also scheduled a time for the customer to come to my office to complete the repair.