Replacing the A/C in the middle of summer is something most of us dread but I cannot say enough about the experience we had with Wilcox! The team (Vidal, John and Nick) were simply awesome!!! They were here early, they were thoughtful not only about coming in and out of the house but given I work from home they somehow managed to do all the work with no disruption! I was also so impressed by their explanations on what they were doing, what to expect and what I should be doing as far as service, replacement filters, etc. Knowledgeable, thoughtful and thorough on all fronts - my definition of a trifecta! Thanks so much - you know I will always choose Wilcox!