I was very happy with the 2 men that came to do the service. They both answered all my questions. Polite. Explained what they were doing for the annual service. I was using Wilcox’s for heat maintenance already but I included cooling maintenance this year. I will be staying with Wilcox’s for both heat and cooling needs they were excellent
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The team were timely and professional. They were also pleasant to work with and ensured everything was dealt with onsite. I appreciate them coming out for service and would recommend them!
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Michael did a great job and was very helpful in walking through the changes to our heating system with the new heat pump.
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Matthew & the entire Wilcox team are wonderful to work with. Professional & thoughtful demeanor and top notch service. As a contractor myself, I appreciate the integrity of individuals & companies that provide great service for their customers. Happy customer for years to come!
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I’ve been using Wilcox for years because the service is very reliable, friendly, and professional!
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He is spectacular! Extremely professional, helpful, polite. I’m sure you already know he’s a gem so definitely keep him! Great job
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A/C Unit not functioning properly. Technicians were immediately responsive to phone call and arrived within 24 hours. Repaired and cleaned the unit and everything back to normal.
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Mike took his time to answer questions, and to explain the service process.
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Julie, the account manager has always helped us navigate policies and plans. Roger and his apprentice Mike were prompt for an 8AM appointment to service the oil-fired water heater and furnace. He was very knowledgeable and took the time to explain what they were testing and answer all of my questions. He was great at contextualizing his answers to help me plan for future costs (ie. oil tank, furnace replacement) down the road.
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professional, personable and caught a system problem they quickly repaired
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After multiple trips from service people, Jared diagnosed what no one else saw for years! He came back with Chad and fixed our system and made great friends with our two dogs. Definitely recommend this great team!
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Jared and Roger were excellent. They were punctual and efficient. They spent time teaching me the different components of the system and how to respond in the event of malfunction. They have continued the reputation of excellent service Wilcox has provided my family since we bought our home.
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We made a propane delivery to a newer homeowner who had run out of propane. We were able to delivery same day.
We installed a propane tank, provided a safety inspection, and delivered propane to a new propane customer.
We installed a propane tank for service to customer's cooking appliance and fireplace.
