I’ve been using Wilcox for years because the service is very reliable, friendly, and professional!
He is spectacular! Extremely professional, helpful, polite. I’m sure you already know he’s a gem so definitely keep him! Great job
A/C Unit not functioning properly. Technicians were immediately responsive to phone call and arrived within 24 hours. Repaired and cleaned the unit and everything back to normal.
Mike took his time to answer questions, and to explain the service process.
Julie, the account manager has always helped us navigate policies and plans. Roger and his apprentice Mike were prompt for an 8AM appointment to service the oil-fired water heater and furnace. He was very knowledgeable and took the time to explain what they were testing and answer all of my questions. He was great at contextualizing his answers to help me plan for future costs (ie. oil tank, furnace replacement) down the road.
professional, personable and caught a system problem they quickly repaired
After multiple trips from service people, Jared diagnosed what no one else saw for years! He came back with Chad and fixed our system and made great friends with our two dogs. Definitely recommend this great team!
Jared and Roger were excellent. They were punctual and efficient. They spent time teaching me the different components of the system and how to respond in the event of malfunction. They have continued the reputation of excellent service Wilcox has provided my family since we bought our home.
Jared and Roger were very nice, knowledgeable and thorough!
I have been working with Wilcox for over 8 years and have been very pleased with their service, attention to detail and competitive pricing. Roy and Greg were a pleasure to work with today. Very professional and very friendly. Thanks!
Response from Wilcox Energy:
Paul, thank you very much for your review. We appreciate your loyalty over 8 years. It means a lot. Thank you! Julie
Weil McClain oil fired boiler annual tune up
Oil fired Buderus hydro air system and air conditioning annual maintenance
Bad capacitor on a American standard condensing unit.