1179 Boston Post Road
Westbrook, CT 06498
(860) 399-6218

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Local Reviews
for essex, ct

Rated 4.9 out of 5 stars based on 46 customer reviews

Great Service!

I had a problem with my heat this morning and called Wilcox. Vidal was at my house within 1/2 hour and checked the furnace, cleaned it and made sure it was operating properly. It was also determined that I needed oil and the truck was at the house within 20 minutes of calling. I’ve been a customer of Wilcox since 1994 and have always had exceptional service!

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Great Service

Jared was fantastic, friendly, responsive and efficient

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These guys are great everything they come they are excellent. Thank you

My experience with Wilcox employees has always been extremely solid extremely dependable

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Arrived on time, knew the system and completed the update as planned

Excellent service

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Great Service

Vidal is a first rate technician, personable, knowledgeable, and very well mannered. He is an excellent representative for Wilcox Energy.

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Jarred Z & Mike M are amazing!

Wilcox energy is so service oriented, professional, reasonably priced, & responsive. Mike helped us pick out a really cool gas fire insert, expertly coordinating the propane line install too. Jared was so personable, professional & did an expert routine maintenance on our furnace, water heater etc and also installed new thermostats, we’re good to go for winter thanks to him! Thanks !!

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Annual service cleaning

Matt was on time and did a very clean and thorough job. He was very friendly.

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Great service as always

Ran out of propane and they came out right away on a Sunday. I was concerned with the smell of gas in my basement so they called for a service technician to come out. Vidal came out within 30mins to check the entire system and confirmed there was no leak. I’ve used Wilcox for the past 8yrs and couldn’t be happier with their service. Everyone that works there is professional and great at what they do.

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Superb

Matt was prompt, efficient, capable and answered all of our questions patiently, even solving the problem of the kick toe heater. He also cleaned up after himself, definitely above and beyond!

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Great service

My experience with Wilcox was great, from sales to the crew installing my air handler and hot water heater.

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Service call

Service call: Vidal was fantastic! He explained everything and was very friendly & helpful! Knew exactly what to look for and found the problem right away.

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Jared was great!

Our air conditioning air handler in the attic hasn’t been working properly for over a year… come to find out we had several issues going on…only one of the issues (cracked drainage pipe) was fixed about a month ago by a different service tech (can’t remember his name). I called back because 1. I suspected we still had a drainage issue (the secondary pan was still filling up) and 2. The upstairs was not cooling even though the unit was running non stop. Jarod was able to troubleshoot and fix both problems immediately. I was very impressed by his demeanor and professionalism for such a young man. Wilcox is lucky to have him!

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Super service

Prompt, professional and helpful, even in a heat wave.

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Great service

The service team was on time and very friendly. They completed service on my furnace system under an hour.

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Great service

The service team was friendly, thorough and efficient. Top notch.

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Job Locations
for essex, ct

Vidal V.

Vidal V. Job Checkin

Service on Buderus boiler.


Jared Z.

Jared Z. Job Checkin

Heat pump service


Roy G.

Roy G. Job Checkin

Installation of New Yorker boiler.


Roger S.

Roger S. Job Checkin

Buderus oil tune up


Matthew O.

Matthew O. Job Checkin

Buderus tuneup


Jared Z.

Jared Z. Job Checkin

Bock HWH


Vidal V.

Vidal V. Job Checkin

Heating tune up viessmann boiler.


Matthew O.

Matthew O. Job Checkin

Oil boiler tuneup


Vidal V.

Vidal V. Job Checkin

Heating tune up


Vidal V.

Vidal V. Job Checkin

Heating tune up slant fin boiler with Beckett burner.


Vidal V.

Vidal V. Job Checkin

Annual heating tune up biasi boiler with Reilly burner.


Jared Z.

Jared Z. Job Checkin

Install 2 new thermostats and tune up


Matthew O.

Matthew O. Job Checkin

Boiler tuneup


Vidal V.

Vidal V. Job Checkin

Service call propane system


Matthew O.

Matthew O. Job Checkin

2 A/C tuneups & gas boiler tuneup