Jacob Acedo performed snnual maintenance on both of our HVAC units for our home. He arrived a little before his scheduled time, shared with us what he planned to do, asked about questions we had, answered them with detailed clarity and got about his service. When finished he checked in with us and covered every aspect of the inspection and subsequent work he performed. Since one item needs additional service he set up an appointment about one week right on the spot. He confirmed that he would perform that work. We wish what more service specialists were as thorough, competent and customer focused as Jacob. Besides, Jacob is a very nice man even in Tucson’s summer heat. We look forward to having Jacob work with on our units in the future.
