Absolutely Professional! And with that said, I will elaborate about the service as: Prompt service on a Sunday, Courteous, Patient in answering all questions, Having a wealth of knowledge, and overall providing the BEST first impression!!!! Smith Air conditioning will definitely be on my speed dial and also my top recommendation for air conditioning service 24/7!! THANK YOU Smith A/C for excellent service AND price in a world where it is becoming so rare to find!!!!!