Upon arrival I found the 1st floor thermostat was calling for heat but the furnace was not turning on. The zone board did not have a call for heat. Removed the thermostat from the wall and found two terminals bore off the back of the thermostat. Luckily the second floor has the same thermostat so I moved that one to the first floor and replaced the upstairs thermostat with a non programmable thermostat. Set the first floor schedule to 60*f at night and 62f* during the day per the customers instructions. Tested all 3 thermostats and zones found no other issues. Showed the customer how to use the new thermostat we installed for the second floor.