Overall experience was nothing short of excellent. Efficient, prompt, polite, and accommodating. Even our pup loved him! Will continue doing business with this company as well as highly recommending them to others.
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We have always had great service for our annual heating and a/c checks. We purchased the furnace and a/c from them 5 years ago and the installation was completed quickly and has worked perfectly.
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Andrew was very professional. Was open to answer all of my questions and provided the best solutions to fix the things I needed. Highly recommend!
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very good! on time. clean. respectful. I really appreciated the technology of the tracking so I could see when to expect the technician. It was quite a wait to get an appointment that worked for us, but it was worth the wait. Having evening or Saturday appointments may increase business. Just a thought. And of course, everyone would like things to be less expensive. I do realize this is the "going rate".
Response from X-Treme Temp Heating & Cooling, LLC:
Jennifer, Thank you for taking the time to share your positive experience with us! We are delighted to hear that our service met your expectations, and we appreciate your feedback. We understand that scheduling appointments can be challenging, and we appreciate your patience in waiting for a suitable time. Your suggestion regarding evening or Saturday appointments is duly noted. However, we would like to inform you that our evening calls during the week and weekend appointments are primarily reserved for emergency calls and urgent repairs. This ensures that we can promptly address critical issues that may arise. It's worth mentioning that we are committed to maintaining a balanced work/life ratio for our technicians. With a limited team of two technicians, they often work extended hours, exceeding 40 hours a week, to accommodate the needs of our valued customers. We prioritize their well-being and strive to provide flexibility in their schedules while addressing emergency situations promptly. We understand that cost is an important consideration, and we appreciate your understanding that our pricing reflects the industry standard. We continually aim to offer competitive rates while delivering high-quality service. Thank you again for choosing us, and we look forward to serving you in the future. If you have any further questions or concerns, please feel free to reach out.
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Response from X-Treme Temp Heating & Cooling, LLC:
Thank you so much for the amazing rating!
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We always have gotten great service from a XTreme Heating. The technician is professional, knowledgeable and friendly.
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I appreciated the email appointment reminder the day before and the email that told me the technician was on their way the day of the appointment. Andrew was courteous and professional, who was able to answer any questions I had.
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Awesome service, no complaints here.
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Upon arrival unit was turned off. Turned unit on and the air handler and condenser fan turned on but no compressor. The compressor was attempting to turn on but was not fully starting. Checked the capacitor. It was rated at 45/5 and was reading 44/5 which is good. Checked the electrical windings of the compressor and found they were getting very weak. Installed a hard start capacitor to assist the compressor turning on. Started and checked the compressor amps. When running the compressor amps were at 22.4 and the manufacturer states the maximum amps for the compressor should be 23.1. With the amps so high it is hard to say how much longer the system will last. Took pictures and measurements for a replacement quote.
Isolated the circulator and removed the old pump. Installed a new circulator pump, filled the system and purged all air. Started and tested the system. Had hot water coming back on all return lines. Boiler pressure was 22psi when leaving.
Visually inspected indoor evap coil and blower compartment Checked all electrical connections and safeties Checked volts and amps Visually inspected air filter Rinsed condenser coil Blew out drain line and poured water to ensure properly draining Tested condensate pump Checked refrigerant levels Checked capacitor Took temps
Repaired a frozen AC system today caused by a clogged air filter and low refrigerant. We cleared the coil, added R-410A, and verified airflow. System is now cooling properly again. Homeowner advised to change filters monthly and schedule regular tune-ups.
Performed an A/C pm. Blew out the drain line, replaced the air filters. Checked and tested the condensate pump. Rinsed the condenser. Checked the electrical connections, checked the pressures and temps. Added 11 oz R410a to the system. System is operating properly.
Performed an A/C pm. Blew out the drain line, replaced the air filter, customer supplied. Checked and tested the condensate pump. Rinsed the condenser. Checked the electrical connections, checked the pressures and temps. System is operating properly.
Finished a service call. The culprit? A very dirty air filter on a Payne unit. This often-overlooked component is crucial for airflow and indoor air quality. Regular filter replacement is one of the easiest and most important maintenance tasks.
Performed an A/C pm on the system. Blew out drain, replaced the air filter, customer supplied. Washed the condenser coils. Checked the electrical connections, pressures and temps. System is operating properly. The armaflex outside at the condenser is starting to come apart. Recommend replacing the section.
Installed a Bradford White 50-gallon gas water heater in Middletown to replace an aging AO Smith unit that was leaking from the bottom. I drained the old tank, disconnected the gas line, and removed the corroded anode rod. After positioning the new unit, I connected the flex gas line and dielectric unions, set the gas pressure, and tested for leaks. Once filled, I purged air from the system and verified proper burner ignition. The customer now has reliable hot water.
Upon arrival unit was on but not running. Customer stated the fan does not always turn on when here is a call for heat and they cycle power for the unit and it seems to fix it. Turned thermostat up and checked for power at the heating relay. Relay pulled in and had power but the fan never turned on. We found the relay was not always allowing power through to turn the fan on. Replaced the relay and checked for correct operation. Unit is working properly.
A homeowner in Middleton, CT called about their Lennox EL296V furnace making a loud rattling noise. After inspecting the unit, I discovered that the blower wheel was loose and causing vibration. I tightened the wheel, cleaned the blower motor, and lubricated the bearings. The furnace is now running smoothly and quietly.
Checked the system. The circulators at the boiler were on. Numbered the Circ’s according to the zone panel. The area that had issues was the in-law apartment. It is a hydro air handler. The pipes were hot and the lower running. Found the air filter plugged. Removed the filter, the customer is going to replace it. Had 96* coming out of the register. Turned the thermostat off to check the operation. System is working properly.
Performed a heating pm on an oil boiler. Brushed and vacuumed. Replaced the oil filter, nozzle and strainer. Started and checked the safeties. Performed a combustion test. System is operating properly The pressure relief valve has a slow drip. The pressure/ temperature gauge is reading 25 psi. The temperature side of the gauge is broken. Could not tell if the pressure side is accurate. Recommend replacing the gauge and the pressure relief valve.
Performed a heating pm on (2) oil boilers. Brushed and vacuumed. Replaced the oil filters, nozzles and strainers. Started and checked the safeties. Performed a combustion test. System is operating properly. The main house- the extrol tank was showing signs of water leaking past the diaphragm into the air side of the tank. Recommend replacing. Drained the pressure from the system and replaced the Extrol tank. Filled and tested.
Drained the boiler pressure. Removed and cleaned the cold water inlet filter and the drain plug strainer. Removed and cleaned the air intake filter. Checked all wiring connections and safeties. Inspected and cleaned the burner and surrounding area. Filled system back up with water. Checked gas pressures and performed combustion test. 5.6%o2 13ppm co Need to have installer come back and rotate/replace a fitting so the drain valve behind the gas line can be accessed. Also need to install an autofeed so water can be manually added to the system