Thank you for responding so quickly. Much appreciated.
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This was my second experience with the company and with Andrew. He was pleasant, straightforward and answered my questions for me to understanding my systems.
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I purchased my new HVAC system from Larry Halpin in 2018 and I have had them service my system each year. They are always very helpful whenever I call to set up my annual appointment.
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They have always been timely, professional and give a reasonable price.
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Very happy with Larry does a great job and answers in detail all my questions very professional
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Overall experience was nothing short of excellent. Efficient, prompt, polite, and accommodating. Even our pup loved him! Will continue doing business with this company as well as highly recommending them to others.
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We have always had great service for our annual heating and a/c checks. We purchased the furnace and a/c from them 5 years ago and the installation was completed quickly and has worked perfectly.
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Andrew was very professional. Was open to answer all of my questions and provided the best solutions to fix the things I needed. Highly recommend!
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very good! on time. clean. respectful. I really appreciated the technology of the tracking so I could see when to expect the technician. It was quite a wait to get an appointment that worked for us, but it was worth the wait. Having evening or Saturday appointments may increase business. Just a thought. And of course, everyone would like things to be less expensive. I do realize this is the "going rate".
Response from X-Treme Temp Heating & Cooling, LLC:
Jennifer, Thank you for taking the time to share your positive experience with us! We are delighted to hear that our service met your expectations, and we appreciate your feedback. We understand that scheduling appointments can be challenging, and we appreciate your patience in waiting for a suitable time. Your suggestion regarding evening or Saturday appointments is duly noted. However, we would like to inform you that our evening calls during the week and weekend appointments are primarily reserved for emergency calls and urgent repairs. This ensures that we can promptly address critical issues that may arise. It's worth mentioning that we are committed to maintaining a balanced work/life ratio for our technicians. With a limited team of two technicians, they often work extended hours, exceeding 40 hours a week, to accommodate the needs of our valued customers. We prioritize their well-being and strive to provide flexibility in their schedules while addressing emergency situations promptly. We understand that cost is an important consideration, and we appreciate your understanding that our pricing reflects the industry standard. We continually aim to offer competitive rates while delivering high-quality service. Thank you again for choosing us, and we look forward to serving you in the future. If you have any further questions or concerns, please feel free to reach out.
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Response from X-Treme Temp Heating & Cooling, LLC:
Thank you so much for the amazing rating!
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We always have gotten great service from a XTreme Heating. The technician is professional, knowledgeable and friendly.
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I appreciated the email appointment reminder the day before and the email that told me the technician was on their way the day of the appointment. Andrew was courteous and professional, who was able to answer any questions I had.
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The customer removed the condenser fan assembly before we arrived. Found 2 wires were broken going to the fan motor. Repaired the wires and started. The system started properly. Checked the defrost timer. System is operating properly.
Installed a Fujitsu AOUH09, 9,000 BTU (-15) condenser and indoor unit. Installed a line set, condensate pump and drain line. Pressure tested, evacuated the system. Started and tested. There was 125*f coming out of the indoor unit. System is operating properly.
Performed heating pm on oil boiler Brushed and vacuumed flue pipe and heat exchanger Replaced oil filter, nozzle, and strainer Checked all electrical connections and safeties Performed combustion and smoke tests While performing the maintenance the customer stated they heard a small amount of air in the heating pipes. After getting customer authorization we bled all zones of any air. Started and tested the system. Had hot water coming back on all zones. When leaving the boiler was at 21psi
Performed pm on oil boiler Brushed and vacuumed flue pipe and heat exchanger Replaced oil filter, nozzle, and strainer Checked all electrical connections and safeties Performed combustion and smoke tests 8.7o2 2ppm While performing the maintenance the customer stated they heard air in the heating pipes. Could not purge air out of the heating loop because 2 isolating valves for both halves of the loop are corroded. Did not want to touch them due to fear of leaking water. Need to return to install 2 new isolating valves on the return piping. Also found some fittings by the mixing valve are heavily corroded and need to be replaced. Took pictures to work up an estimate for total repairs. Needs 3/4 valves
Performed a heating pm on a Heat Pump System. Customer replaces the air filter Checked the electrical connections, checked the pressures and temps. Tested the system is heating and emergency heat. System is operating properly.
Performed a heating pm on an oil boiler. Brushed and vacuumed. Replaced the oil filter, nozzle and strainer. Started and checked the safeties. Performed a combustion test. System is operating properly. The pressure relief valve has a slow drip. The pressure/ temperature gauge is reading 25 psi. The temperature side of the gauge is broken. Could not tell if the pressure side is accurate.
AC System Replacement: Arrived at the client’s home to replace their outdated and inefficient air conditioning system. Safely removed the old condenser and air handler, updated the refrigerant lines and electrical connections as needed, and installed a new high-efficiency AC system according to manufacturer specifications. Charged the system to proper levels, verified airflow and temperature split, and performed a full operational test. The new AC system is fully installed, cooling effectively, and ready for reliable performance.
The inducer was turning on but no flame. The furnace was showing an error code of -limit open. Found the limit switch is going bad. Moved the prong on the output side and the furnace turned on. Bent the prong and cycled several times. The furnace is operating properly but the limit switch needs to be replaced before the switch fails. There is also no service switch at the furnace. Customer is going to have his electrician take care of it.
Performed a heating pm on the system. Replaced the air filter. Checked the electrical connections, pressures and temperatures. Initiated and checked the defrost cycle. System is operating properly.
Brushed and vacuumed flue pipe and heat exchanger Replaced oil filter, nozzle, and strainer Checked all electrical connections and safeties Performed combustion and smoke tests 9.0%o2 2ppm co 0 smoke While performing the maintenance we found high levels of sludge at the oil filter. After getting customer authorization we added sludge additive to the tank.
Performed a heating pm on a gas furnace. Cleaned the burners and flame sensor. Checked the gas pressure, 8.9”wc incoming, 1.7”wc low fire, 3.5”wc hi fire. Started and checked the safeties. Turned on and checked the humidifier operation. Performed a combustion test. System is operating properly.
Performed a heating pm on (2) oil boilers. Brushed and vacuumed. Replaced the oil filters, nozzles and strainers. Started and checked the safeties. Performed a combustion test. Main house-6.7% o2, 21 ppm, 83.4% efficient Rear house- 5.4% o2, 29 ppm, 84.9% efficient System is operating properly.
Boiler Maintenance Service- Performed a heating system preventative maintenance service on a gas boiler. Isolated the boiler and cleaned the strainers and traps. Removed and cleaned the air filter. Started and checked the safeties. Performed a combustion test. System is operating properly. Purged the zones by utilizing the garden hose from outside to fill the system. Recommend installing an automatic water feed to help fill and purge the system.
Performed an A/C pm. Blew out the drain line, customer changed the air filters. Rinsed the condenser. Checked the electrical connections, checked the pressures and temps. System is operating properly.
Visually inspected indoor evap coil and blower compartment Checked all electrical connections and safeties Checked volts and amps Visually inspected air filter Rinsed condenser coil Blew out drain line and poured water to ensure properly draining Checked refrigerant levels Checked capacitor Took temps While performing the maintenance we found both capacitors were outside of manufacturer’s specs. They were rated for 40 and 5 and were reading 35 and 4.6. After getting customer authorization we replaced them. Started the system nd found it was low on refrigerant. After getting customer authorization we added 2 lbs R22 to the system bringing the subcooling from 4 up to 8.5. Had a 10* temp difference before and 17* temp difference after adding the refrigerant. Unit is working properly. Duct diagnostics 203 734 1532