Nathan was very thorough and provided a sense of trustworthiness. He was professional and at the same time was kind and considerate to my elderly mother living in the house. Excellent customer service.
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I called them today & they can put today (in fact early). Adam was friendly and knowledgeable. He answered all my questions & gave me my options.
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Very professional from the phone call to Nathan ( I think) he was very good and I would definitely recommend him to anyone, very nice young man
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Chris was very knowledgeable,courteous and extremely helpful by answering all my questions. I hope all your technicians are as professional as Chris. I am looking forward to getting this job completed
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Technician was prompt, knowledgeable, and thorough. Very satisfied!
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Awesome service, professional and quick. Found my new plumber.
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-replace both hot and cold cartridge in tub faucet Not able to insure failure is not due to high water pressure being water is shut off cannot check will check pressure once water is back on Upon arrival I spoke with Diaad over the phone and he explained that he was trying to tighten up the faucet on the tub in master bathroom and it was tightening the way he thought it should and now water want shut off After talking with husband on the phone I spoke with wife and she showed me to the master and hall bathroom and explained the faucet in hall bathroom leaks under handle when turned on had he turn water on to home and found in fact hot or cold on tub wouldn’t shut off at all Put some options together and husband decided to just have tub repaired at this time Removed hot and cold cartridge along with springs and cups and replaced after replacing and reinstalling handles found that cold valve was twisted explained to wife the valve under tub was turned and I didn’t want to force it
Upon arrival to the home spoke with the customer who said that he was informed last year that his tank needed to be replaced by another company, after probing around I found that the lid on top of the sub tank is busted and my probe kept going through the lid, after talking with the homeowner he stated that he would like to get the tank replaced at this time the homeowner has left a deposit to replace the septic tank will be coming out next Monday to do that after the tank is been replaced he would like me to come out and camera the lines for the Leitchfield after that just make sure all that is working properly and as it should
Upon arrival to the home I inspected the sewer lines located in the crawlspace of the home, and talked with the homeowner, she stated that she was gonna be moving out of the home in February and moving in with her daughter and going to be renting out the home after that, after talking with the homeowner and her daughter is waiting till everything is moved out before proceeding with this and will let us know, her daughter is a customer of ours as well and highly recommends us so this time we are not doing any work we are going to wait until they are ready once everything is moved out
Return today to check for any bad settling at this time there hasn’t been any so I put out grass seed and straw Spoke with customer and made her aware that it still may settle some but we had built it up just in case it happens that risers may end up 2 to 3 inches above ground customer also confirmed that everything has been working perfectly s
Whole home repipe Shut water off to the property, and drain the system Cut out and remove all original quest piping under and inside the home Replace all piping with new Pex pipe We will replace all piping going into the walls, and install new stop valves at each fixture in the home We will remove existing home shut off valve, and install a new ball valve in its place during the install We will also install a PRV at time of repipe Replace shower valve at time of repipe Customer will be responsible for sheet rock and insulation repair 4 year “can’t write a check” warranty Upon arrival confirm with customer work to be completed. After confirming with customer work to be completed, proceeded to cut out all supply stops and pipe coming out of wall for waterline at all fixtures. Then proceeded to go into crawlspace and cut out old quest piping under home. After all old piping and valves were cut out, Proceeded to run new pex line from where waterline comes through foundation to new mai
Install new 1000 gal septic tank Install clean outs Cut concrete sidewalk and remove, we don’t pour back concrete Install new pvc pipe from the main line in the crawl space to the new septic tank Day one Upon arrival to the home on day one of the work to be completed, we began by having the existing tank pumped empty of all sewage. Once the tank was empty we dug to the bottom of the tank on both sides, in order to access the whole tank. After it was dug up we proceeded to crush the tank and move all the concrete and debris to the side. We then proceeded to dig out the hole for the new tank. This included ensuring the bottom was level. We then set the new tank and ensured all was level and then filled on both sides halfway, proceeding to tamp every 12 inches. Once dirt was tamped we filled the tank half way with water to ensure no movement over night. Last for the day we completed a temporary hook up for the inlet drain, so the homeowners had facilities for over night. Day two
Upon arrival to the home the homeowner made me aware that the bathroom sink was clogged as well as the handles for the sink faucet were loose and the tailpiece extension was not long enough to reach the trap. Upon further diagnosis I came to the conclusion that all of this was true. I then proceeded to give the homeowner upfront pricing and options to get this issue resolved today. The homeowner has decided to not go to work today but said that she will call back if she changes her mind.
On today’s visit the customer made me aware that there was a sulfur smell coming out of the hot water only. I was able to detect the presence of the smell and after speaking with the customer for a while I found that the home had not been occupied for a bit. The water heater is approximately three years old and looks to be in great working condition but sometimes at a factory setting of 120°F and sitting dormant it can produce a bacteria that causes this particular sulfur smell. According to A.O. Smith/state the best solution is to flush the water heater as well as install a mixing valve/tank booster allowing me to increase the temperature in the tank and regulate what enters the fixtures.Turning the temperature up would kill this form of bacteria and prevent it from continuing and the flesh would ensure that we got as much of the bacteria out as we could. Sometimes the smell can come from a bad anode rod in the water heater but generally a heater with more age. I gave the customer mul
On arrival to the property after my office had let me know that the customer was home and available I knocked on the door multiple times and there are no cars in the driveway and also with no answer at the door. While at the property a manager of the lot whom his name is Lee came over and let me know that no one was home and there were absolutely no places inside of this particular mobile home to install a washer and dryer. So at that time I reached out to my office and called the number that we had on file and the customers friend answered and let me know she set up the appointment for this customer and thought she was home but unfortunately she was not. Would have happily contacted the customer but as of right now she does not have a phone available Nick pleasants Haw river,nc
Restore Septic System Pump to Original Specifications and Bring Up to Code Includes Installing 1/2 HP Pump, with Floats for Start and Stop Install Alarm Box, and Alarm Float per Code Install Pump Box which Will Include Circuitry for 3 Float System, 1/2 HP Pump, and Breakers for Pump and Alarm System. Redo All PVC Piping from Outlet, and Include Schedule 40 Union, Check Valve, and Shutoff. Includes 3 Year Can’t Write a Check Warranty Arrived today to install a new sewer ejector pump, on an effluent installation. When I originally came out, the pump in the basin would keep tripping the breaker, rendering ineffective. We began by removing the old pump, discharge piping, and electrical. We removed the old 2 gang outlets, which were on 2 separate circuits for the alarm, and pump. We would reuse the electrical lines for the installation. After removing the old plumbing, we dug down to expose the wires coming from the ground, and to drill a hole into the concrete riser to run out conduit fo
Upon arrival to the home today I completed inspection of the septic system, as well as talking with the homeowner about possibly swapping over to city sewer. I informed the homeowner if they do want to proceed with the city sewer he will have to have the city either mark the location out for the area of the city tap or go ahead and get that tap installed before I can provide any prices on getting that done. I have built some options for the customer if they decide to stick with septic for replacing the existing septic tank with a new one, as well as installing risers and clean outs for easy access in the future. The homeowner is going to talk with his wife to see what they want to go with, I did let him know that we have financing available and once they’ve made a decision they will let us know which route they would prefer to go.
Upon arrival I spoke with the homeowner and he showed me the location of the septic tank, I then pumped the tank clean and clear so that they could get by until the parts come in for the pump, after completion of the job I cleaned up all tools and materials.
After arriving to the home, the homeowner made me aware of how is sewer ejector pump for his septic system had started failing, specifically tripping the breaker. This started Saturday, 10/01. Previously, the homeowner replaced the pump, from a 1/2 HP to a 3/4 HP, and when doing so, he removed the alarm floats, and start and stop float for the pump. Currently the 3/4 HP is an automatic float pump, which plugs directly into a 120V outlet. He also made me aware of how the septic tank has not been pumped in 35 years. A flower bed covers the tank, and currently the inlet and outlet are unknown. Since I am unable to get any accurate information for the pump amperage draw, and the original pump specifications and requirements, I have provided estimates to restore the pump to its original specs based off what the homeowner has told me. After discussing with the homeowner, we have decided to go with Option 1. I have Collected a deposit for 25%, and have started the process to order parts. We w
Upon arrival I spoke with the homeowners daughter and she explained me where the leak was, after further evaluation they leak was not from anything that had been done earlier. I then explained to the homeowner that the copper was just very old and she may want to consider a whole home re-pipe and that we could have a technician come out and give an estimate on a whole home re-pipe, the homeowner stated that would be great. I then provided upfront option and pricing on fixing the leak and the homeowner stated that she did not want to go forward with the work at this time.
Upon arrival I spoke with the homeowner and made her aware that I was going to begin replacing the shower valve, i then began to replace the shower valve with a single handle tub/shower valve, i then replaced the tub spout with new tub spout, after completion of the job I turned the water back on and ran water to ensure everything was flowing properly and then cleaned up all tools and materials. -replace chrome single handle delta tub and shower valve