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Technician was prompt, knowledgeable, and thorough. Very satisfied!
Overall Experience
Quality
Price
Convenience
Awesome service, professional and quick. Found my new plumber.
Overall Experience
Quality
Price
Convenience
Gas leak repair Burlington NC Disconnect gas line from gas meter and in pressure test reg and pressurize gas lines with air then check each gas fitting for leak Price doesn’t include repair of gas line after leak is found we will provide upfront price for repair Upon arrival customer explained that someone driving down smelled gas and called the gas company and they came out and located it at her house and shut her meter off after going into crawl space I found that they didn’t mark were it was Gave customer price to disconnect meter and pressurized gas system immediately after pumping 5 pounds of air it dropped right off immediately crawled in the crawlspace and her Chris Jones pump it up while I was in there and I could hear it leaking so I track down where it was coming from and sprayed all fittings ahead and pump it up again and found leak at a flare fitting on gas line going to water heater it was only finger tight as a tightening down it’s slow down and all of a sudden c
After arriving to the home the homeowner made me aware that the residence is vacant and currently being remodeled, water heater is functioning but seems to be leaning, after observing numerous spots in the home where the floor is rotted out and falling in including area surrounding the water heater I provided two upfront prices to the homeowner for removal of the heater and or replacing the unit if necessary, The homeowner is going to consult with her husband before making a decision
After arriving to the property the homeowner made me aware that he has resolved the new water issue himself no longer requires our services
Attempt to free blockage that has clogged up the guest toilet in the half bath downstairs Pull the toilet to clear the blockage...........had to cut pipe in crawl to remove new construction debris
Upon arrival to the house customer stated that the shop toilet was not flushing properly and the line was backed up at this time I provided upfront pricing and options for the customer he chose to go to the outside clean out with sewer machine up to 75 foot this time the sewer machine was About 75 foot nothing was hit inside of the pipe as far as a blockage so I pulled the snake back and went to the next clean out which is on the backside of the house next to the patio ran the snake 75 foot did not hit anything at this time the snake is at or inside of the city sewer Also the neighbor walked up during the time I was snaking the line and made a statement that his house was backed up, these two houses are on the same street so the homeowner is going to call the city in the morning to get them to come out here and resolve the issue
Replacing a basket strainer, trap ad piping under a kitchen sink
