Chris was very knowledgeable,courteous and extremely helpful by answering all my questions. I hope all your technicians are as professional as Chris. I am looking forward to getting this job completed
Overall Experience
Quality
Price
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Overall Experience
Quality
Price
Convenience
Technician was prompt, knowledgeable, and thorough. Very satisfied!
Overall Experience
Quality
Price
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Awesome service, professional and quick. Found my new plumber.
Overall Experience
Quality
Price
Convenience
Came out to home today for no hot water we installed heater last December found that gas control valve is bad made customer aware of issue and that it’s still under warranty but will need to be ordered will call to schedule we valve arrives Return today 10/19/21 and relit pilot will return Thursday with new valve Installed new gas valve in water heater and flushed the water heater
Upon arrival to the home the homeowner made me aware that a crawl space specialist had let her know that there was water pooling underneath her bathroom in the crawlspace. After thorough inspection I found that it was her shower splashing a bit of water out and it was pooling up and going down the floor joist. After offering multiple options and upfront pricing she decided to let us know about a future time to replace the entire shower including the valve.
Includes: -pumping black tank on camper -flushing out black tank on camper with water -emergency dispatch fee After arriving to the home the homeowner made me aware that the digital gauge on the camper that she is living in is indicating that the black tank is full and the toilet is not flushing, she also made me aware that she leaves the drain valve on the camper open full-time, after making her aware that doing this is going to cause all of the solids and paper to settle in the black tank and the water to run out, causing the black tank to fill up with solids and not drain I provided an upfront price to pump the tank as well as pressure wash the solids out of the tank, after getting approval I proceeded to disconnect the drain line underneath the camper followed by forcing the toilet drain valve to stay open and suck the contents of the tank out, after doing so I proceeded to pressure wash the inside of the tank as well as completely fill it with water twice followed by pumping the
Repair 3/4 poly line in crawl space going up to water heater Water is currently off to home due to leak after repair is made and water is back on will check water pressure on home also made customer aware water heater is 17 years old and will put together some options for replacement After getting customer approval I cut 3/4 line right above floor going to water heater and pushed new piece of pipe through and made connections after repair I put together options for replacement of water heater at this time customer doesn’t want to move forward with replacement of water heater Checked pressure after water was on and it’s at 50 psi
Upon arrival customer said home was starting to smell, tank was pumped roughly a few years ago but was not dug up, and was not sure if filter was there or not, Gave upfront pricing to pump tank and dog up both lids, and check filter, made aware that tank may need agitating if solids are bad, with signature approval we probed and location tank lids, dug up both lids, found that that solids where bad enough could dig in with shovel, made customer aware tank will need agitating, with approval removed filter on outlet and cleaned as it has not been done in a wile at no charge, Agitating solids in tank so truck would pump, we scraped all solids out and pumped liquid side of tank also Found that main sewer was also clogged coming into tank we sucked this out also. Advices customer to poor water or vegetable oil down unused drains to keep trap sealed
Run roughly 20ft of 1/2 inch pex from 3/4 cold line from main line in basement to out side basement wall drill though wood framing going out under sun room then drill though floor and come in with water line with ice maker shut off after installed will hook up supply line to ice maker Refrigerator with ice maker in sun room customer would like to have water line ran in so they could use it With customer approval Ron roughly 20 feet of half inch pecks pipe from cold water main in basement ceiling to under sun room then drilled though floor and installed ice maker valve after installed turned water back on to home and found no leaks
Includes: -installation of pull out sprayer kitchen faucet in nickel finish -removal of saddle valve and installation of approved shut off for ice maker -installation of 3 new emergency shut off valves for kitchen faucet and dishwasher -removal and replacement of both emergency shut off valves supply lines for lavatory faucet On this arrival I was here to do the installation replaced under the kitchen sink the hot and cold shut off valves for kitchen sink faucet as well as the icemaker shut off valve and dishwasher shut off valve. Replaced the pull out spray kitchen sink faucet and in the master bathroom on the left sink replaced the hot and cold shut off valve as well as installed new supply lines Nick pleasants Haw river,nc
Replace the 2 inch flapper in the guest bathroom toilet it is tested and is functioning properly at this time and not leaking
After arriving to the property I was made aware that this is a landlord-tenant situation and there are multiple minor leaks inside of the home, at first I observed a saddle valve underneath the kitchen sink that feeds the icemaker to be leaking as well as two of the three emergency shut off valves on polybutylene waterline for the kitchen faucet to be leaking as well as the fixture itself leaking from the valve body, followed by moving to the master bathroom where I observed the polybutylene emergency shut off valve for the hot side of the left side vanity faucet to be leaking as well, I have provided for upfront prices for various repairs, after reaching out to the homeowner via telephone and discussing the options, The homeowner is going to purchase her own fixtures as well as apply for financing and call back in to schedule work when ready
Dispatch fee for quote on water heater replacement
Upon arrival we spoke with the customer, he showed us where the septic tank was and he stated that he would dig up the tank lid, after call back when dug up and return trip the tank has slab lids and after removing the tank lid we evaluated the tank and after evaluation the tank needed to be agitated so that the pump truck could pump the tank, after signature approval we began to agitate the tank and pump the tank, after completion of pumping the tank, do to age and structure integrity pumped tank to best of ability and scraped out we made customer aware that in the future the tank may need to be replaced, unable to see outlet line to determine how well leach field is performing, reset 4x4 cement lid back down on top of tank
Tested water and provided upfront pricing for installation of various systems, homeowner is going to discuss systems with his wife and call back to schedule work
repair 1/2" plastic water line with pex up to 3/4" Emergency/night/ weekend Service fee $149+cost of repaired replace one emergency valve with braided stainless supply 1/4 turn valve, add-on stop 1/2 price under same cabinet Upon arrival customer made me aware that they had a major water line break behind the hall bath toilet it was a 90° brass fitting that the water acidity had deteriorated and snapped off completely because I have a leak I gave the customer multiple options and upfront pricing and this time we chose to repair the 90 and shut off valve as well as the toilet supply line and they would like a complete water analysis as soon as possible Nick pleasants Haw river,nc
Install customer supplied kitchen faucet Upon arrival spoke with customer and she made me aware that there was nothing wrong with this faucet in the kitchen she just wanted to upgrade to a better faucet and she had already purchased the one she likes The customer price to install and after her approval removed old Faucet and installed new customer supplied Moen kitchen faucet after installing turned water back on the kitchen faucet and tested everything is working properly with no leaks also check water pressure to home at hose bib and it’s 70psi. Customers faucet didn't have plug for sprayer - stated will be picking one up and will install herself
Includes: -replacement of ultraviolet lamp and light ballast Includes: -installation of customer supplied widespread kitchen faucet After arriving to the home to perform previously discussed work I proceeded by replacing the ultraviolet light lamp and ballast in the well house located on the rear of the property followed by removing the existing three-piece kitchen faucet and installing a new customer supplied fixture, after returning water to the fixture and cleaning the work area everything is functioning properly and free of failure