He was better than awesome Service great , professional and so thoughtful All this on Christmas night snd day after Christmas. I’d recommend him whenever possible Thank you Happy New Year
Response from Southside Plumbing, INC:
We're thrilled to hear that our plumbing service exceeded your expectations. Thanks for the kind words!
Overall Experience
Quality
Price
Convenience
Response from Southside Plumbing, INC:
Thanks for the 5 Star review!
Overall Experience
Quality
Price
Convenience
Completed annual maintenance on 50-gallon gas water heater today. Flushed sediment, checked pressure relief valve, inspected gas line connections, and confirmed proper venting. Unit is operating efficiently at 120°F. Recommended customer replace anode rod within next 6 months. Left area clean.
Hose Bibb Installation: The client needed a new hose bibb added to their home’s exterior for gardening use. I extended a new water line, installed the hose bibb securely, and tested the connection to ensure easy and reliable outdoor water access.
Backflow Preventer Installation: Concerned about water safety, the client requested a backflow preventer. I installed the unit on their main water line, pressure-tested it for proper function, and ensured compliance with local plumbing codes to protect their potable water supply.
Plumbing Repairs: The client contacted me regarding multiple minor plumbing concerns. I replaced a faulty toilet flapper and a worn washer in a leaking faucet, restoring full function and eliminating water waste from both fixtures.
Bathroom Plumbing Repairs: I addressed a range of issues in the client’s bathroom, including a clogged sink and poor shower pressure. I cleared the blockage, cleaned mineral deposits from the showerhead, and replaced the faulty shower valve to restore full functionality.
Tankless Water Heater Repair: The client’s tankless water heater was delivering inconsistent hot water. I identified mineral buildup as the root cause and performed a full system flush and descaling. This restored consistent heating and improved system efficiency.
Leak Detection Services: After the client noticed an unusually high water bill, I conducted a comprehensive inspection using leak detection tools. I discovered a concealed leak behind the bathroom wall, repaired the damaged pipe, and tested the system to confirm it was leak-free.
Smart Plumbing Installation: The client requested a smart water monitoring system to help track usage and detect potential leaks. I installed a Moen Flo Smart Water System on the main water line, configured it for real-time monitoring, and walked the client through the app setup for seamless usage control.
Completed installation of a GE 40,000 grain water softener system for a family in Aurora today. Home had extreme hard water issues with scale buildup on fixtures and appliances. Installed the unit in the utility room with proper connection to cold water main before it splits to hot water heater. Added bypass valve setup for outdoor irrigation lines to conserve salt. Modified existing plumbing with PEX lines and shark-bite fittings to accommodate the new system. Installed floor drain for softener backwash cycle and connected to existing drain line. Set up programmable control head based on water hardness test results (22 grains) and household size (4 people). System is now operating efficiently with proper regeneration cycles. Verified zero hardness in treated water after installation. Provided customer with maintenance instructions and left a 3-month supply of salt pellets. Customer was pleased with the installation and immediate improvement in water quality.
Repaired leak on tub on the drain line, as well as putting on a new shower cartridge
Southside Plumbing disconnected the power to the Moen Flo valve. This was done at the customers request because the Moen Flo has been detecting false alarms. The water supply inside the home was left on.
Replaced hot side flex connector and (2) copper joints for connection.
Made repairs on gas leak to the stove. Put on a new flange tested. #n
Gas Line Repair Service: A residential client’s gas line issue was resolved swiftly by our technicians. We identified a minor leak, replaced the damaged section, and conducted a full system inspection to prevent future risks. The repair ensured a safe and secure gas line, restoring the client’s peace of mind.
Sump Pump Maintenance: A client’s sump pump was making unusual noises and not draining water effectively. We conducted a detailed inspection, cleaned out debris from the pump, and replaced the worn-out float switch. The pump was restored to optimal functionality, ensuring the basement stayed dry.