Trevor from Southside has helped with several plumbing issues for us over the years from toilets, gas lines, faucet replacements, and more. Super friendly, honest and fast. They are my go to plumbers.
Response from Southside Plumbing, INC:
It means so much that you have continued to use Southside over the years. We appreciate that you trusted Trevor to fix your toilet flexes and valves this go round. We're always here if you need us, and thank you again for the years of support!
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Mark was extremely polite and kept the work area clean. He was installing a u by moen for the first time and did not notice that there was specific spots for the Hot and Cold inputs. As a result the shower only runs ice cold.
Response from Southside Plumbing, INC:
I'm so sorry to hear about the mix-up, but hope you are now enjoying hot water after we fixed the mistake! We value your business and hope you are now satisfied. Thanks for taking the time to let us know about your experience and for giving us a chance to fix it.
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I’ve always had a good experience with south side plumbing and they’re always competitively priced
Response from Southside Plumbing, INC:
Thanks for the 5-star review! We appreciate your loyal business!
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Trevor was very friendly and got the job done quickly and quietly.
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Trevor was exceptional!!! Very knowledgeable, courteous, well spoken. Southside in general is very nice to work with, they will be my plumber for any future needs.
Response from Southside Plumbing, INC:
Awwwww! Thanks for giving Trevor such a wonderful shout-out! We will definitely let him know you had a great experience. Thanks again for your business and letting us know how Southside did!
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Grateful for the team at Southside!
Response from Southside Plumbing, INC:
We are grateful for you!!! Thanks for choosing Southside.
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Response from Southside Plumbing, INC:
Thanks for using Southside Plumbing, we appreciate your feedback!
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Southside plumbing replaced the hose bib in the basement that had frozen and burst. Tested for leaks and new hose bib was working well when we left. Also tightened the faucet on right side sink in master bathroom that had come loose, and replaced the hot water flex to her same sink that began to leak while I was working under the sink. Advised the homeowner there would be no warranty provided for those two services.
Plumbing service. Unclogged the toilet on the main floor.
Clogged Drain Repair Service: Responding promptly to a residential client's concern about a blocked drain. Employing effective solutions, we efficiently cleared the obstruction, restoring optimal drainage and ensuring a smooth flow within the household plumbing system.
Replaced emergency stops for toilets, (1) on master bath toilet and (1) on daughter’s upstairs toilet. Replaced 3/4” PRV and set house pressure between 65-70psi.
Purchased and installed a Kohler canister flush valve on the main floor toilet.
Bathroom Remodel Service: Responding to a residential client's desire for a bathroom upgrade, our skilled team efficiently performed a comprehensive remodel service. The project included the installation of a new shower, sink, and toilet, transforming the bathroom into a modern and functional space. Our technicians expertly removed outdated fixtures, making way for the installation of contemporary replacements. The new shower, sink, and toilet were seamlessly integrated into the existing plumbing system, ensuring precise connections and optimal functionality. This bathroom remodel not only enhanced the aesthetics of the space but also improved its efficiency. The client now enjoys a rejuvenated bathroom with modern fixtures, contributing to a more comfortable and stylish living environment.
The client and I talked about a lot of things relating to water heaters and softeners. There is a 1” gas line, presently. Adding a tankless will require a bigger gas pipe or increasing the gas pressure coming into the house. This will require individual gas regulators placed at every gas appliance. This would require an added expense. The existing 2” pvc exhaust should be increased to 3” for any water heater installation. The 75 gallon power vent would require two 3” pipes. The softener can be installed by the mainline valve tree with the addition of a drain for the softener discharge. I gave estimates for work. I also gave a price to flush the existing water heater and to change out the existing anode rod. From my initial research, a 2” pipe can not exceed 25’ with 3 elbows. The existing run has, at least, 4 elbows and 1 45. The existing run exceeds allowances but I am confirming my initial numbers.
Gave estimate to do all the necessary demo work to the master bath shower
The cold water line to the washing machine had frozen and no water was getting to the washing machine. Southside Plumbing used a pipe thawing machine to thaw out the pipes and restore flow to the laundry connections. There are no burst sections of pipe and further repair is not necessary. While on site Southside Plumbing also tightened up a couple of faucet handles and also adjusted a toilet chain that we previously set. The toilet handle was moving as it was being flushed and as a result the flapper was held up by the handle. The handle was tightened and the chain was adjusted.
Sump Pump System Repair: Responding to a client's apprehensions regarding possible basement flooding, I initiated a comprehensive inspection to uncover the root causes of concerns. Upon meticulous examination, I identified issues within the sump pump system, specifically detecting a worn-out float switch and clogged discharge pipe. To address these concerns, I replaced the worn-out float switch and cleared the clog in the discharge pipe. These strategic optimizations not only ensure the reliable and effective operation of the sump pump but also act as a robust preventative measure, fortifying the system against potential water damage.
Put on new washing machine valves and rubber washers to the shock arrestors.
Customer is having problems with pressure and water temperature. The master bathroom shower is not working as it should. It is very hard to temper the water. It takes a longer time, than usual, to get hot water. Once it gets hot, it doesn’t cool down very quickly. The cartridge, for the Moen shower, is not functioning as it should, the house is less than 2 years old. While searching for a cause for the cause of the failed cartridge, I found static house pressure to be 114 psi. There is a pressure reducing valve on the main line but it has absolutely failed. The pressure far exceeds code maximum. The pressure reducing valve needs to be replaced to protect the home’s plumbing system from future problems and increase the longevity of the fixtures. The cartridge for the master shower should also be replaced because that has also failed, due to the high pressure. **House pressure has to be less than 80 psi** - I cleaned and rebuilt the master bath shower valve and tested for leaks and prop
Cut access on the closet side of the shower. Add supports, Repipe the hot and cold water lines, and repipe outlets of the U control system. Drill a hole through the tile to accommodate the mounting of the control panel. Also includes removing the existing control valve.
Let us know if you need a different estimate for remodeling the tub and/or any demo work
Discussed options on plumbing the basement bathroom. Homeowner is wanting to take care of the work.