We called--they came--they fixed. 'Nuff said.
Response from K&D Factory Service Inc.:
We are so grateful for your great review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Commercial Kitchen Appliance Repair Service: Hindering efficiency traced to dust accumulation on the evaporator coils, I conducted a thorough cleaning. This service ensures the restoration of optimal freezing performance in a bakery.
Commercial Steamer Repair: A malfunctioning steamer was impeding kitchen operations. Our technician identified scale buildup in the water reservoir as the issue and promptly removed it, followed by a thorough inspection to ensure proper steam generation. The steamer resumed efficient food preparation.
Commercial Keg Cooler Repair. A client faced an urgent issue with its commercial keg cooler, impacting their ability to maintain the ideal beer serving temperature. Our experienced repair team quickly responded and determined that a clogged refrigerant line was hindering the cooler's cooling performance. We promptly addressed the problem by clearing the clog in the refrigerant line and recharging the system to ensure efficient cooling. With the cooler now operating at its full potential, the client could resume serving cold beers to their customers, enhancing the overall beer-tasting experience in their establishment.
Checked Cleveland steamer unit, water running only when plugged in. Fill valve had 120v to solenoid, traced to blow down or 3 minute interval timer. Also noticed filer and scale stick were way out of date, they wanted replaced. I replaced both and tested for leaks. none present. Will obtain timer and return. Disconnected blue wire from timer, no power to fill valve and no water running. Unit operational but requires parts. 01/14/2019 Removed old timer and replaced with new. Tested unit, flushed for 3 minutes then shut off. Turned unit on then shut down, flushed for 3 minutes then shut down. Unit is operational, job complete.
Water system heavily calcified for Manitowoc ice machine. Ran cleaner through ice thickness probe not getting clean. Also bin switch not completing consistently. Will order replacements. 8/11/17 Replaced thickness probe and bin switch. Verified 3 good batches. Unit producing properly.