Overall Experience
Quality
Price
Convenience
great price, service was completed on time and on quote even though there were changes made to the project on the fly
Overall Experience
Quality
Price
Convenience
Arrived at location on 10/28/21 - found everything working except buttons. Will order overlay and return. Qwp per Jorge. Returned to location on 10/29/21 - Replaced overlay tested Sys ops ok.
Arrived at location on 10/1/21 - Found bad motor and fan blade broken on other motor, replaced fan blade on right motor and replaced motor and blade on left . Started unit up and ensured rotation is the same as OEM motor. Unit is dropping in temp and operating properly at this time.
Arrived at location on 8/27/21 - Started in back kitchen. Turned on all equipment. Checked voltage and amp draw made sure all screws and electrical were tight. Moved out to service line turned all equipment on checked voltage and amp draw.
Arrived at location on 8/24/21 - Unit is a 2 door upright freezer, turned unit on and compressors came on, waited until unit got down to 40 degrees and then checked power to evaporator fans, found loose wire connection, repaired connection and fans come on. Amp draw is good on compressors and unit is dropping in temp. System is down to 10 degrees and is operating properly at this time time.
Arrived at location on 7/29/21 -per customer, unit wasn't cooling. Checked condensing fan and condensing coil, ok. Checked for shorts to compressor, ok. Reset compressor on high pressure switch. Spoke with tech support and was explained that a power surge can cause issue if fan and coil are ok. tested after resetting high pressure switch and unit is now freezing, all ok.
Arrived on site on 7/22/21 and spoke to mod. The unit was running on arrival. I found that upon starting the unit up, the motor struggled to run and the belt that is in place is a replacement belt. Will need to replace both to fix issue. Unit is working at this time. Will quote repair.
Arrived at location on 7/16/21 - Looked at exhaust fan. Belt was in decent shape and tension was good. Drive pulley was grooved. Called distributor and got a price on a pulley. Spoke with chef and told him ballpark pulley price. He said go ahead and change it. Picked up pulley and new belt. Aligned pulley with straight edge and set sheave adjustment identical to old pulley. Tested fan. Rated 12 amps at 120v. Actual amps 10. Pulley has no more adjustment and fan cannot be sped up. Building is in a slight negative. If this doesn’t make a big enough improvement we will need to look at the buildings makeup air. Job complete.
Arrived at location on 7/13/21 - Ran descaler through ice machine to descale evaporator plates. Disassembled ice machine and soaked in cleaner and scrubbed everything. There was a lot of buildup on the curtain, pan, and tubing. Reassembled and ran sanitizer through machine per manufacturers instructions. Flushed sanitizer out of pan multiple times. Cleaned condenser with coil cleaner and brushed/shop vacced. Watched two batches of ice, Checked bridge thickness, and discarded the ice. Batch time is approx 15 minutes. Ice machine is fully functional at this time. Job complete.
Arrived at location on 7/9/21 - Spoke to manager on duty. I found that the door wasn't closing properly. I called manufacturer and found this unit doesn't have a door gasket. They put foam tape around the door frame. Will get some and return the next business day. Returned to location on 7/12/21 - Spoke to manager on duty. I placed foam around door frame and tested out. Unit seemed OK. Unit is working at this time.
Arrived at location on 6/29/21 - Found high pressure switch stuck open because the condenser coil was blanketed with dirt. I chemically cleaned the condenser, but the pressure switch wouldn’t reset. I replaced the switch and the condensing unit now runs. I also brushed off the evaporator coil, because it was also covered in dirt. Cooler temp is coming back down but it will take a while to bring it down to set temp because of the warm product inside.
I arrived onsite and spoke to owner. BLO Oven Unit would light but the gas pressure was fluctuating. Found that the gas valve was sticking. I went to pick up gas valve and installed it. My gas pressure reading was 3.51 In wc. The thermostat cycled off at 350 degrees. Customer put product in. Unit is working at this time and is in fair condition.
Replaced Walk-In Freezer line set insulation on freezer line set, used spay foam and clear caulking to fill in holes through wall
Replaced Convection Oven right inner glass for top unit. had to take the door off and disassemble to remove the broken glass and put in new inner glass. put the door together and tested. the door is closing and opening as it should. had the customer try it, okay per customer.
Verified customer, found both hinges bad & gasket smashed on Reach-In Cooler. Unit will need 2 hinges and gasket. MFG was unable to ID parts with out serial number and serial number was worn out. Bar code was still okay. Obtained serial number from bar code. Cedric @mfg ID'd parts. Will order and return. 7/05/18 Installed new door hinges and gasket
Found the center small exhaust fan off with wire disconnected, but the motor looked brand new. The variable pitch motor pulley was bent which caused exhaust fan to shake when it ran. I picked up new pulley and installed it and that exhaust now works. The small exhaust on the right was noisy because it has bad bearings and had a cracked belt. I replaced the belt so unit would move more air but that also increased the noise. This exhaust fan should be replaced. The large exhaust on the right had a worn belt which was very loose. There was a spare in the housing which I put on, and now that the belt is tight it is moving more air. The rest of the exhaust fans were okay.