serviceman was considerate, on time, and gave honest work. The company even called me to verify ordering a part b/c of the price being high. that is service at its best
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Commercial Kitchen Equipment Repair: Replaced a malfunctioning compressor in a blast chiller, restoring efficient chilling.
Commercial Kitchen Appliance Repair: Replaced a worn-out magnetron tube in a microwave for efficient heating.
Commercial Kitchen Equipment Repair: Cleaned clogged spigots in juice dispensers for smooth juice dispensing.
Commercial Kitchen Maintenance Service: Cleaned condenser coils in refrigeration units to enhance cooling efficiency.
Commercial Kitchen Equipment Repair: Realigned the conveyor belt in a warewashing machine for efficient operations.
Commercial Kitchen Equipment Repair: The client's commercial steam table was not holding temperatures consistently. I discovered a faulty heating element and replaced it, ensuring the steam table now keeps food at the proper serving temperature.
Commercial Kitchen Equipment Repair: I arrived at the client's location to address issues with their commercial waffle maker. The waffles were sticking to the plates, causing a mess. After re-seasoning the plates and adjusting the temperature controls, the waffle maker now produces perfectly cooked waffles without sticking.
Commercial Kitchen Equipment Repair: I arrived at the client's location to address issues with their commercial range. I discovered problems with the ignition system, causing unreliable gas flow. After repairing the ignition system, the range now functions smoothly, ensuring seamless cooking operations.
Commercial Kitchen Equipment Repair: Faced with leaks around the group head in an espresso machine, I replaced the worn-out gasket. This repair prevents water leaks and maintains optimal brewing pressure.
Commercial Food Warmer Element Replacement. In a catering setup, where a food warmer's heating element had burned out, I replaced the element. This crucial replacement allows the food warmer to function with uniform efficiency and precision.
Commercial Kitchen Equipment Repair. Responding to a complaint about a loud compressor struggling to support an appliance efficiently, I conducted an in-depth assessment. Identifying a faulty compressor, I promptly replaced it with precision, ensuring the restoration of rapid and efficient functionality.
Arrived on, 9/21/23 Bryan Arrived and checked the unit after talking with customer about it. Unit is working at this time. Have 214/1 to unit contractor and out of it . Have 30 amp heating and with the pump running. Ran unit awhile and it didn’t fail . Door gasket is ok. Temp is off by 10 degrees and possibly causing the problem. Adjust the temp control offset a lot and tried getting the temp calibrated properly. Ran unit more and temps are better but the control is not responding properly. Vacuum guage it reading and while at 212 vacuum is near 0, this is correct as per unit manual. Will need the temp controller and a new temp probe. Will order and return. In service. Returned on, Checked on with manager, Barry and the chef. Said ok to repair steamer. Had to wait for breakfast serving to be over. Turned off AccuTemp steamer. Removed left side panel. Removed old thermostat and sensors. Installed new. Turned on and let heat. Created a vacuum ok and heated ok. Back in service.
Arrived on, 9/12/23 Chad Ran out of time and was unable to perform pm. All maintenances such as these require stand alone visit’s because all equipment is needed even apparently at 5:30 in the am. Had to pick between 4 jobs and complete in order of importance according to head staff. Will need to return another morning first thing 5:30 am as unit is used by 8:00 am. Returned on, 9/18/23 Chad Arrived to location and spoke to chef on duty. Drained unit completely and switched to delime mode. Added 1 gallon of descaler to tank and filled generator to top with water. Allowed to sit for 1 hour. Drained completely, flushed, and operated in steam for remainder of visit. Pm complete.
Commercial Microwave Installation. Our team arrived at the client's business to install a new commercial microwave in their kitchen. We carefully positioned the new appliance and connected it for the client. We then tested the microwave to ensure it operated efficiently, providing quick and reliable heating.
Commercial Blender Repair. A client faced problems with their commercial blender, where the blades were no longer spinning effectively due to a malfunctioning motor. I swiftly replaced the worn-out motor, rejuvenating the appliance for efficient blending and mixing.