Very professional. Always willing to go the extra mile to perform the work and take care of the customer.
Response from K&D Factory Service Inc.:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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Response from K&D Factory Service Inc.:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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They always work with me, give me a quote before performing work, and give me options on repairs/replacement.
Response from K&D Factory Service Inc.:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Response from K&D Factory Service Inc.:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Overall Experience
Quality
Price
Convenience
Overall Experience
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I am very happy with the service and quality we receive from K & D service
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A little more expensive than the average Joe kind of equipment repair guy but they always seem to repair things well!
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Commercial Kitchen Equipment Maintenance: The griddle’s cooking surface had developed uneven heat spots and buildup. I cleaned the surface, applied a non-stick conditioning agent, and tested the heating elements to restore smooth, uniform cooking conditions for the client
Commercial Kitchen Equipment Repair: A kitchen’s vent hood was underperforming, failing to expel smoke effectively. I installed a new high-power motor and realigned the ductwork for better airflow. The enhanced system now ensures a cleaner and more comfortable working environment.
Commercial Kitchen Equipment Replacement: After assessing the client’s requirements, I installed a high-capacity dishwasher, optimizing its placement for easy access. I connected the water supply and drain systems, tested all cycles, and calibrated the machine for efficient operation, ensuring a seamless addition to their kitchen.
Commercial Kitchen Equipment Replacement: To address a client’s request for improved safety and reliability, I installed an upgraded blast freezer equipped with advanced temperature monitoring features. This system not only ensures rapid food cooling but also complies with stringent food safety standards, providing peace of mind for the kitchen staff.
Commercial Kitchen Equipment Maintenance: The client requested a maintenance service for their kitchen equipment. I inspected all appliances, cleaned condenser coils, checked door seals, and replaced air filters. This preventive care optimized efficiency and ensured the equipment remained in excellent working condition.
Commercial Microwave Installation: The client requested a new microwave for their busy kitchen. I carefully positioned the unit, connected it to the power supply, and tested all functions. The microwave’s efficient operation added convenience and speed to the client’s food preparation process.
Commercial Kitchen Equipment Repair - A coffee shop’s grinder was delivering uneven grounds. I discovered a worn burr set, which I replaced to restore consistency. After testing with various bean types, the grinder delivered perfectly ground coffee, ensuring quality and customer satisfaction.
Commercial Kitchen Equipment Repair - A commercial kitchen’s deep fryer was experiencing temperature fluctuations that led to undercooked food. I identified a faulty thermostat, replaced it, and calibrated the unit for accurate temperature control. The fryer was restored to optimal performance, helping the client meet their service demands with consistent results.
Commercial Kitchen Equipment Installation - A client wanted to add a commercial steamer to expand their cooking capabilities. After assisting them in selecting the ideal model, I installed the unit, connected the necessary steam and water lines, and calibrated the settings. Testing confirmed that the steamer was ready for reliable and efficient high-volume cooking.
Commercial Kitchen Equipment Maintenance - A busy kitchen requested maintenance on their refrigerated prep table. I cleaned the condenser coils, checked the door gaskets, and calibrated the temperature controls. This service ensured fresh ingredients stayed cool and accessible during peak service hours.
Commercial Kitchen Equipment Installation - A bakery upgraded its equipment with a new heavy-duty dough mixer. I positioned the mixer, connected the power, and tested all settings to ensure consistent mixing performance. The bakery staff were thrilled with the increased efficiency and reliability.
Commercial Kitchen Equipment Repair Service: The client reported that their commercial steam kettle was not reaching the proper pressure for cooking. I inspected the unit and found a faulty pressure valve. After replacing the valve and testing the system, the steam kettle was restored to full working order.
Commercial Kitchen Equipment Repair Service: The client’s glass door refrigerator was losing cold air due to worn gaskets around the door. I replaced the gaskets and adjusted the door alignment, ensuring a tight seal to maintain proper refrigeration.
Commercial Kitchen Equipment Repair Service: The client’s commercial grill was struggling to ignite properly, causing delays in the kitchen. I inspected the ignition system and found that the spark igniter was malfunctioning. I replaced the igniter, allowing the grill to light instantly, improving the kitchen’s productivity.
Commercial Kitchen Maintenance Service: Replaced filters on major appliances that were clogged with debris, ensuring proper air circulation and preventing mechanical issues.