Very professional. Always willing to go the extra mile to perform the work and take care of the customer.
Response from K&D Factory Service Inc.:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Overall Experience
Quality
Price
Convenience
Response from K&D Factory Service Inc.:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
They always work with me, give me a quote before performing work, and give me options on repairs/replacement.
Response from K&D Factory Service Inc.:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Overall Experience
Quality
Price
Convenience
Response from K&D Factory Service Inc.:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I am very happy with the service and quality we receive from K & D service
Overall Experience
Quality
Price
Convenience
A little more expensive than the average Joe kind of equipment repair guy but they always seem to repair things well!
Overall Experience
Quality
Price
Convenience
Commercial Kitchen Equipment Repair: Recalibrated a beer cooler thermostat to ensure consistent cooling.
Commercial Kitchen Maintenance Service: I cleaned condenser coils, maintained hinges and door gaskets, and replaced filters across all kitchen equipment. This comprehensive service kept the client's kitchen running smoothly.
Commercial Kitchen Maintenance Service: I cleaned condenser coils, inspected hinges and gaskets, and replaced filters on key equipment. Regular maintenance ensured the client's kitchen appliances remained efficient and long-lasting.
Commercial Kitchen Equipment Repair: Adjusted the rinse aid dispenser in a dishwasher for spotless dishes.
Commercial Kitchen Appliance Repair: Replaced faulty thermostats in food warmers for precise temperature control.
Commercial Kitchen Equipment Repair: On-site, I discovered the client’s commercial vacuum packaging machine was not sealing bags properly. I replaced the worn-out sealing strip, ensuring the machine now creates airtight seals.
Commercial Kitchen Appliance Repair: We addressed a concern where the lighting system in the display case was flickering, affecting the overall presentation of products. After a thorough inspection, I identified and repaired the faulty components responsible for the issue. This meticulous repair ensures a consistently well-lit environment, enhancing the visual appeal of the displayed items. Our commitment is to maintain the quality and aesthetics of your retail space through effective appliance repairs.
Commercial Food Prep Station Installation: We arrived on site to install a new and improved food prep station to optimize workflow and enhance overall efficiency in the kitchen. This comprehensive enhancement didn't merely introduce new elements but was specifically designed to facilitate smoother food preparation processes, contributing to an elevated standard of culinary operations in the kitchen.
Commercial Kitchen Equipment Maintenance. I delivered a thorough maintenance service that encompassed all the client's commercial kitchen equipment. My initial step involved the careful cleaning of condenser coils in the refrigeration units, preserving their performance. Following this, I addressed hinges, door gaskets, and seals for ovens and refrigerators to eliminate heat and air leakage issues, consequently prolonging the life of these appliances. In addition, I replaced filters in all kitchen equipment, from ice makers and refrigerators to fryers and ovens.
Exhaust Hood Fan Replacement. Responding to a commercial kitchen's need for efficient ventilation, I promptly replaced a malfunctioning exhaust hood fan motor. This replacement guaranteed that the kitchen maintained proper ventilation while cooking, contributing to a seamless culinary operation.
Arrived on, 9/12/23 - Mark Goins - Unit down upon arrival. Customer stated they heard loud popping noise before fryer caught fire. Customer drained left and center vats because they used fire extinguisher. Unit unable to return oil from pan due to filter issues earlier. Inspect unit and found left vat blower bad. No voltage to blower. Left vat interface board and relay bad. Completely drain center vat and fill with oil from bulk. Allow center and right vats to ready. Had customer perform test cook with good results. Center and right vats operational at this time. Left vat down until repairs are made. Unit unable to filter at this time. Will order parts and return. Returned on, 9/18/23 - Henry Luganob - Unit for installation of interface board, relay and blower - unit not in use upon arrival - turn unit off and remove control panel - remove old blower and remove old interface board - install a new parts and re-assemble unit - test and observe, blower is working and unit reaches
Arrived on, 9/12/23 - Addison Horning - Arrived, stated right steamer not working. Checked unit, both compartments not filling. Found water shut off. Turn on and leaks out of filter. Remove filter and checked and reseat gasket and o ring. Reinstall filter and turn water on, no longer leaking. Turn unit on and allow to fill and heat. Unit steaming properly. Ok for use.
Commercial Oven Installation. A commercial kitchen was upgraded with a new oven. Our team efficiently positioned and secured the oven, connected utilities, and ensured even heat distribution. Thorough testing and staff training followed, resulting in an enhanced cooking station that added versatility to the kitchen's operations.
Commercial Kitchen Equipment Maintenance Service. We visited the client's location to conduct maintenance on the kitchen equipment in the business. Our process included inspecting each appliance, ensuring proper operation, cleaning the condenser coils in the freezer and refrigerator units, checking hinges and gaskets on appliance doors for proper closure, and thoroughly cleaning to remove grease build-up. Finally, we replaced filters in each kitchen appliance to ensure ongoing cleanliness and efficiency.
Commercial Dishwasher Repair. A restaurant owner contacted us to report a malfunctioning dishwasher affecting their dishwashing efficiency. I promptly arrived and replaced the faulty pump motor, ensuring smooth and effective dish cleaning for the client's business operations.