Very professional. Always willing to go the extra mile to perform the work and take care of the customer.
Response from K&D Factory Service Inc.:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Overall Experience
Quality
Price
Convenience
Response from K&D Factory Service Inc.:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
They always work with me, give me a quote before performing work, and give me options on repairs/replacement.
Response from K&D Factory Service Inc.:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Overall Experience
Quality
Price
Convenience
Response from K&D Factory Service Inc.:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I am very happy with the service and quality we receive from K & D service
Overall Experience
Quality
Price
Convenience
A little more expensive than the average Joe kind of equipment repair guy but they always seem to repair things well!
Overall Experience
Quality
Price
Convenience
Commercial Kitchen Appliance Repair: We addressed a concern where the lighting system in the display case was flickering, affecting the overall presentation of products. After a thorough inspection, I identified and repaired the faulty components responsible for the issue. This meticulous repair ensures a consistently well-lit environment, enhancing the visual appeal of the displayed items. Our commitment is to maintain the quality and aesthetics of your retail space through effective appliance repairs.
Commercial Food Prep Station Installation: We arrived on site to install a new and improved food prep station to optimize workflow and enhance overall efficiency in the kitchen. This comprehensive enhancement didn't merely introduce new elements but was specifically designed to facilitate smoother food preparation processes, contributing to an elevated standard of culinary operations in the kitchen.
Commercial Kitchen Equipment Maintenance. I delivered a thorough maintenance service that encompassed all the client's commercial kitchen equipment. My initial step involved the careful cleaning of condenser coils in the refrigeration units, preserving their performance. Following this, I addressed hinges, door gaskets, and seals for ovens and refrigerators to eliminate heat and air leakage issues, consequently prolonging the life of these appliances. In addition, I replaced filters in all kitchen equipment, from ice makers and refrigerators to fryers and ovens.
Exhaust Hood Fan Replacement. Responding to a commercial kitchen's need for efficient ventilation, I promptly replaced a malfunctioning exhaust hood fan motor. This replacement guaranteed that the kitchen maintained proper ventilation while cooking, contributing to a seamless culinary operation.
Arrived on, 9/12/23 - Mark Goins - Unit down upon arrival. Customer stated they heard loud popping noise before fryer caught fire. Customer drained left and center vats because they used fire extinguisher. Unit unable to return oil from pan due to filter issues earlier. Inspect unit and found left vat blower bad. No voltage to blower. Left vat interface board and relay bad. Completely drain center vat and fill with oil from bulk. Allow center and right vats to ready. Had customer perform test cook with good results. Center and right vats operational at this time. Left vat down until repairs are made. Unit unable to filter at this time. Will order parts and return. Returned on, 9/18/23 - Henry Luganob - Unit for installation of interface board, relay and blower - unit not in use upon arrival - turn unit off and remove control panel - remove old blower and remove old interface board - install a new parts and re-assemble unit - test and observe, blower is working and unit reaches
Arrived on, 9/12/23 - Addison Horning - Arrived, stated right steamer not working. Checked unit, both compartments not filling. Found water shut off. Turn on and leaks out of filter. Remove filter and checked and reseat gasket and o ring. Reinstall filter and turn water on, no longer leaking. Turn unit on and allow to fill and heat. Unit steaming properly. Ok for use.
Commercial Oven Installation. A commercial kitchen was upgraded with a new oven. Our team efficiently positioned and secured the oven, connected utilities, and ensured even heat distribution. Thorough testing and staff training followed, resulting in an enhanced cooking station that added versatility to the kitchen's operations.
Commercial Kitchen Equipment Maintenance Service. We visited the client's location to conduct maintenance on the kitchen equipment in the business. Our process included inspecting each appliance, ensuring proper operation, cleaning the condenser coils in the freezer and refrigerator units, checking hinges and gaskets on appliance doors for proper closure, and thoroughly cleaning to remove grease build-up. Finally, we replaced filters in each kitchen appliance to ensure ongoing cleanliness and efficiency.
Commercial Dishwasher Repair. A restaurant owner contacted us to report a malfunctioning dishwasher affecting their dishwashing efficiency. I promptly arrived and replaced the faulty pump motor, ensuring smooth and effective dish cleaning for the client's business operations.
Arrived on, 8/22/23 - Addison Horning - Arrived, stated bottom and middle ovens not turning on. Top oven working. Plugged other two ovens into top duplex outlet and ovens now turn on. Found two breakers tripped in breaker panel. Reset and turn on all ovens. Allow to heat and cycle at temp. All ovens working properly, no breakers tripping. Likely got wet when cleaning. Found all three front panels have riv nuts broken out. Will order riv nut kits to repair all riv nuts on front panels on all ovens. Returned on, 8/29/23 - Greg McGrath - Arrived on site, identified where rivet nuts were located. Replaced broken rivet nuts with new ones. Checked operation, ok ready for use.
Arrived on, 08/24/23- Kayden- On arrival pulled out ice machine and found that drain line wasn’t in water pump. Made sure water pump was working properly and put drain line back. Watched unit drop a batch of ice. Unit is working properly at this time.
Commercial Espresso Machine Repair. A coffee shop's espresso machine was experiencing inconsistent water pressure, affecting the quality of their beverages. I arrived and identified a clogged water line as the issue. After cleaning and reassembling the water lines, the machine's performance improved, ensuring customers enjoyed consistently excellent espresso drinks.
Commercial Kitchen Equipment Maintenance Service. At a commercial kitchen, we conducted maintenance on refrigeration units. We inspected and cleaned condenser coils to optimize cooling efficiency, preventing potential overheating. The door gaskets were examined and replaced if worn, ensuring proper sealing to preserve food quality. Temperature settings were validated and adjusted for consistency, and drainage systems were cleaned to prevent clogs. Our comprehensive service extends the lifespan of the refrigeration units while keeping stored ingredients safe and at optimal temperatures.
Commercial Pizza Oven Repair. A client faced issues with their commercial pizza oven's uneven heating. I promptly arrived and diagnosed the problem, which was a malfunctioning heating element. After replacing the faulty element, I conducted tests to ensure even heat distribution throughout the oven, allowing the pizzeria to bake perfect pizzas once again.
Commercial Food Processor Repair. A client was experiencing issues with their commercial food processor. I arrived to discover the blades were no longer spinning effectively, due to a malfunctioning motor. I promptly replaced the worn-out motor, revitalizing the appliance and enabling efficient chopping and mixing once more.