Arrived at location on 8/18/21 - Checked over unit, was unable to light pilot, checked thermocouple, found thermocouple not tightened into safety valve. Tightened connector, lit pilot, pilot is now staying lit. Turned on thermostat, burner lit, allowed unit to heat to 250F, thermostat cycled several times, confirmed unit working correctly at this time.
Arrived at location on 7/9/21 - Checked over unit. Found leaking all over the floor. Upon checking found leak coming from within pump assembly. Will need new. Per customer send quote for repairs/replacement of unit.
[EMERGENCY CALL OUT]-Found unit off and pasta cooker next to it off. Turned on and cycled up to temp with no issue drawing about 27 amps on each leg with 14 ohms and 212v on 40 amp breaker. Checked over electrical box found no sign of moisture at this time, may have dried up over night. Checked over element cavity found no issues. Uprighted kettle and let heat filled with water and let heat. Obsereved amp draws each time with no spikes or signs of short. Found to operate correctly at this time with zero issues. Found top cover with screws slightly loose but gasket is properly in place. As I was fastening lid on unit found breaker to trip. Reset and clamped on to safety switch on wall to observe operation. Found to trip twice reset breaker each time until breaker would not reset. Shut safety switch on wall off and still would not reset. Cycled safety switch and units switch got breaker to reset. Due to breaker still not resetting while disconnect was opened believe breaker
Arrived at location on 6/11/21. Checked over unit found no motor or bearing issues causing noise. Found panels vibrate excessively during freeze cycle. Installed foam tape on all seams of all panels. Unit is much quieter at this time.
Arrived at location on 6/3/21 to check on electric fryer. Found thermostat set at 350 but calling for heat well over 425. Thermostat bad and will order and replace. 6/7/21 replaced thermostat and tested found all ok at this time.
On arrival customer informed me that manager from different location had found MDM Top Oven switch fallen off switch block and put back on, found switch working but spins beyond on/off position, removed damaged switch block, installed new switch block, turned on unit, allowed unit to heat, unit heated to setpoint of 555F, allowed thermostat to cycle a few times, tested operations, confirmed unit working correctly at this time.
Replaced MDM Conveyor Oven bearing, turned on, found to operate okay. Let unit heat to temp. Unit operates correctly at this time.
Replaced MDM Conveyor Oven bearing, turned on found to operate okay. Let unit heat to temp. Unit operates correctly at this time.
Removed all Garland Range pilots and cleaned. Reinstalled pilots checked for leaks lit burners and adjust flames to correct height. All pilots function properly at this time.
Checked over Dishwasher unit, found vacuum breaker melted and leaking. also found steam dumping out of booster for final rinse. also melted valves in-between. will send quote for repairs.
Checked over Combi Oven unit, found chemical tubes ran the wrong way and one unit had two degreaser lines and the other had two rinse aid lines. flushed lines and ran correctly and ran chemical pumps by them selves and tested okay. ran clean mode and unit gone through clean mode with no errors. will check back in a week to see if issue was resolved. **Non Warranty Issue** **Travel Charges Billed on wo# 205754**
Checked Toaster # 1 operation, found loose power switch causing entire switch to spin instead of just stem. Tightened switch and checked operation. Found all 4 elements heating. Spoke to manager he wanted elements changed. Found new elements provided by customer are wrong voltage/wattage and will not work in this unit. They will call if they want correct elements ordered. **Travel Charges Billed on wo# 202798**
bottom track on Oven broiler needs replaced 3/3/20 checked over unit, found conveyor is binding causing the conveyor tray to jump, customer has requested a new conveyor belt. 3-6-20 Removed failed belt from unit. Installed new belt, adjusted tension and checked operation unit operating normally at this time.
Found Reach-In Cooler unit with clogged drain. Cleared drain. Evaporator coil end supports are rusting badly. The rust laid in full drain pan and overflowed into box. When the water evaporated it let dry rust particles in box that were circulated around by the fans. If coil is replaced unit may have same issue in the future. Customer would like quote to repair and replace.
Found Garland oven top unit running, waited for product to finish. Looked over unit, found ignitor has wire, wire butted. Found intermittently unit will reach temp and won't turn back on to initiate heating when needed. Will order new temp control, temp probe, and ignitor and return to replace. 12/4/19 Removed defective temperature board, removed defective potentiometer, installed new potentiometer, installed new temperature board, removed burner assembly, removed pilot assembly, installed new pilot assembly, reinstalled burner assembly, turned on unit, allowed unit to heat, calibrated thermostat, allowed unit to go through multiple heating cycles, tested operations, confirmed unit working correctly at this time.