Julian has been instrumental to the success of this job. He’s customer focused and willing to go above and beyond whenever needed. I trust his work and his word.
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Albert was thorough is his attempt to isolate the point of failure of the Daikin installation. This is what he identified as that failure. At this stage of the game, Albert Gomez (Power Pro Plumbing) found a leak at one of the connectors (of the double header system). He chose to use the proper torque wrench to secure the leak. Additionally, he added 3 pounds of refrigerant as needed to replenish the system. At this point, it seems as if there is nothing wrong with the original (new) unit. The error occurred during installation when the installers improperly tightened the connector. Simply put, a lack of due diligence led to this situation ( at some cost to me, approximately $1500 up to this point--- ) 2 different companies to diagnose and find the point of failure plus the cost of securing the leak and replacing the lost refrigerant. I appreciate your follow through and I will contact you if I need your assistance in the future. Thank you. Obviously, we will have wait and see if indeed the failure of system has been correctly diagnosed and properly addressed. I do have one question; for this particular unit, I expect to see an LED room temperature display on the inside headers--- which is no longer displayed. I would appreciate getting the bottom of the lack LED display.
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Juan was informative and took his time to install and explain everything he was doing.
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Marco did a fantastic job! Very professional and extremely high quality of work. I’m really happy with the job he did!
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Tony was great - gave good advice for water heater installation. Fast service, clean results, easy to work with. Also provided advice for other unrelated plumbing issues in my unit. Would absolutely hire him again.
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Alejandro inspected our HVAC system , and made some great safety and performance recommendations. High info/low pressure.
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Communication with Power Pro was excellent from beginning to end. Miguel was friendly, courteous and a real trooper when our “simple” toilet replacement became complicated with old corroded pipes that needed replacement.
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Juan was on time, professional, and courteous. Company seems well organized.
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