Cliff and I were impressed with the chimney inspection completed by Tyler. We viewed the video inspection with him and saw for ourselves the cracks, wear and tear of our chimney. He also explained what Second Generation Chimney will do to make our Kozy Heat fireplace safe and operational. Tyler explained what needed to be done, why it needed to be done and how it would be done. Thanks Tyler for your professional and courteous service and for being on time at our appointment.