We have been using your service for several years and we keep coming back because of your excellent service! However this last time you were here 10/25/24 my white Berber carpet down stairs has black footsteps around where the tech was working. I was surprised because in the past Trever was ALLWAYS VERY clean and went out of his way to not make a mess. I own “Drop Cloths” I would have put down had I known! I’m going to have a carpet cleaner come out and hopefully remove the stains. Other than that we have never had a problem and continue to be a loyal customer. ( In the future, may I ask that you use drop cloths when working on the basement fireplace! Thankyou, Patrick and Jane Arcand.
