Sorry, lack of knowledge my fault but the gal that called me to get the ball rolling was very helpful but the person that she connected me with to get the data of my vehicle was very poor, but she helped me very well. Try to understand what George was saying. I am legally, half tough and have a very hard time understanding over the phone, and this person seem to have had an accent that I hardly ever can comprehend plus he had massive breakup points in his speaking, not due to his speech, but due to the equipment, he was using.
Response from SECURITY AUTO GLASS:
Hi Laura! I’m sorry you had a frustrating experience during your call. Insurance conversations can already feel complicated, and clear communication makes a big difference. Please know we’re here to help answer any questions and make the process as easy and stress-free as possible. I am happy that our representative Ashley was able to assist you in completing this call with your insurance company's third party administrator. We are always here to help when situations like this arise and please note if you ever need clarification, we work with every insurance and can help the process in any way possible! -Misty
