Jared was very professional and answered all of my questions.
I was told to expect the repair guys to arrive between 2-4. Jared and Curtis arrived shortly after 2 and quickly figured out my heating problem and repaired it. They were polite, friendly and informative, explaining the repairs they did. I would definitely recommend them again!
Dear Wilcox Oil - I want to take a moment to thank Jared Zanelli for his excellent service on our AC Unit. He was incredibly thorough, took the time to illustrate and explain what was being done and left the AC in better running condition than it has been in years. He left the job site spotless and obviously has an eye for detail. Thanks Jarred for taking your job and customer satisfaction seriously. Sincerely, Adam McEwen
Truly cannot express how impressed I am with wilcox as a company. Each time I feel something will be a pain you guys make it so much better. Between the understanding and compassion by the lady (Ruth, I believe) and the helpfulness of gentleman who came to the house, everyone was truly helpful. And they have not been the only ones. Every time I call I am helped by a great set of folks.
Vidal was terrific, on time, patient answering questions, thorough in performing maintenance, and discovered and fixed what could have developed into a serious issue. Also gave information on ordering components I wanted to have on hand. Many thanks.
Today a crew of five men from Wilcox installed our new Buderus oil burner. They removed the old boiler and the job lasted about six hours. The crew was pleasant, helpful, and hard working. They explained how the new furnace operates and what to be aware of in case of malfunction. Excellent customer service for 30 years and would recommend Wilcox Energy to others.
Over-the-top excellent service very qualified technician very professional and friendly
Jacob did a great job!!
We have been customers of Wilcox Energy for several years and have always appreciated their honesty, professionalism, courtesy, and responsiveness. We recently required work in our attic and the service technician, Roy, was exemplary: knowledgeable, affable, highly skilled, and willing to explain every step of the process to us and recommend several improvements for saving energy and money. He is a model employee of an excellent business. We're grateful to have him and everyone at Wilcox in our community. The price was very reasonable for the work done--and for knowing that it was done correctly!
Have had a great experience from initial contact Julie to bookkeeper to Roger the technician.
The installation involved removing an old furnace - lots of strong and knowledgeable guys got the Kobe done efficiently and took great care not to damage the house.
Every experience with Wilcox has been great. They service our boiler, gas fireplaces and AC. The service techs and office staff are a delight to work with.
Replaced pilot assembly on fireplace
No heat call, fixed auto feed
Peerless boiler install
Oil heat tune up
Performed an Air Conditioning Tune to get the system ready for the cooling season.
New waterheater install
Resolve reset issue on oil fired Thermo Pride furnace.
Buderus oil maintenance
Annual heating tune up Trane furnace.
Tune up on Burnham Boiler
Installation of new Buderus boiler and Amtrol indirect hot water heater done Kevin,John,jake,Jacob, and Jared
No heat gas furnace
Air conditioning tune ups. 3 Trane Systems
New Air Conditioning Trane unit install.