Excellent Service!

Lisa from Waterford, CT

Jared and Nick were both very pleasant and knowledgeable. I felt comfortable with their abilities and look forward to working with them again. I am new to Wilcox Energy and have been impressed with everyone I have dealt with from the technicians to the office staff.

Excellent Service!

Karen from Waterford, CT

I experienced a moment of panic this afternoon when I discovered no hot water, no working stove and no fireplace pilot light! When I realized I had a propane delivery today, I immediately called the provider Wilcox Energy for help. Ruth, the woman who answered, contacted the delivery person who had shut off the flow of gas. Ruth walked me through the simple process of turning the correct spigot handle to resume gas flow. I was initially nervous but ended up thrilled, thanks to a calm, cool and collected Ruth! Problem solved over the phone in no time at all!

Great service

Locarno from Waterford, CT

Jared was punctual, professional, personable and knowledgeable. He clearly explained why and what needed to be done. We would highly recommend Jared.

Gained a customer for life!

Alexandra from Waterford, CT

I saw that Wilcox had so many 5 star reviews online, and now I know why. We moved into a new house with propane heat (new to us) and made a mistake reading our gage when we moved in and ended up running out of propane late on Friday. Wilcox not only came and filled our tank, making sure we had heat for the upcoming cold weekend, but the driver (Bill) couldn't have been nicer and happily showed us what to look for to avoid running out of propane in the future. Julie in the office is always pleasant and friendly to speak with. Not only did Wilcox help us when we were in a mess of our own making, they did so without making us feel like complete dummies and were kind in the entire process. We are customers for life!!!

Excellent service

Karen from Waterford, CT

Kurtis did a WONDERFUL JOB today servicing our furnace and answering questions. He was punctual, knowledgeable and tidy. In addition, he was very kind, thoughtful and friendly and we would love to have him again!

On time efficiengt service

James from Waterford, CT

New Zone and Toe Kick Heater

Tony from Waterford, CT

From the start working on a quote with Matt and on into the installation with Loren their flexibility and understanding worked great in this unique space where we are putting a tow kick heater into a nonexistent cabinet. Everything was put in neatly, squared up, and fastened security, but still allowed for flexibility to move the toe hick heater when finishing up the toe kick area. I’m terrible at names but there was a second person on the installation who should also be mentioned as doing a great job.

My Mitsubishi system was professionally installed by a great team!

Carl from Waterford, CT

Vidal, Roy and Avery are clearly talented installers and an asset to Wilcox Energy. They worked like a well oiled machine. It was a pleasure to have them in my home. They were very engaging.