Kurtis is the most thorough technician I’ve ever encountered. We’ve had repeated repair attempts to determine the cause of a leak in a condenser pump. Kurtis looked at the problem from every angle, tried various remedies & refused to give up on finding the root cause. He radiates a sense of curiosity. He finally discovered what the problem was, requiring a new pump, and fixed it all on the same day. Kurtis is a real asset to the Wilcox Company.