The customer said they had water on the floor in the basement. They dried it all up and I arrived after they dried up the floor. I am not able to recreate and leak of puddling. There isn’t any plumbing with active leaks anywhere near the original puddling. The basement window shows signs of water damage and feels like there was water behind the paint near the window. It is possible that the water came from outside. I recommend calling back when and if the water comes back. Don’t clean it up and allow us to see an active leak somewhere.