Today, I came out to my clients home to take a look at a gas line issue. They have two fireplaces that they were having trouble, lighting, inside the home, and one fire pit outside on the back patio that they could not as well. I was able to light both of the inside fireplaces with no problem at all. Everything is working nicely with those two units. The outside fire pit, however, I could not light. It has a key on it, which is normally used for returning gas on and off, but I am pretty certain is the actual control for this outside fire pit unit. I could not find any other switches, shut off valves or controls for this fire pit unit. Our client told me that normally they turn it on and light it and that’s the way it works. I attempted to do this and I could not like this fire pit. There is no issue with the gas line itself. This is either simply user error and lack of knowledge for knowing how to light it, or there is an issue with the unit and it needs to be repaired by fire pit