Customer had a concern about her sump pump. She was told her pump wasn’t working. She said there was water in the crawl space and the pit was full. I came out to check it. I got into the crawl space and didn’t see any water. The pit was almost dry. I manually lifted the float and the pump turned on and evacuated the existing water. I don’t see any problems. If the water was coming in faster than it could be pumped out, I can see the water level rise. Especially the last few days when we had a lot of rain. I recommend checking the pit during and after a storm or call us so we can check. Everything looks good now.