The level of service as well as the quality of work was poor. The repair exhibited no level of pride, passion or craftsmanship. I would call it sub standard. They got me once. Never again!!
Issue with food cooking unevenly on grill surface. Found the burner is blocked with excessive drippings which clog the ports along the sides of the burners. Cleaned component and tested that food is cooking evenly now.
Arrived at location on 7/5/22 - Checked unit. Pulled back fan guard. Motor spins freely and not loose in front. Nut on fan blade is tight. Put guard back on and turned on. Started to squeal but didn’t when guard was off. Pulled guard off again and found grill was pushed in. Tapped out with palm of my hand. Put back on and ran quiet. Fan doesn’t wobble or squeal. Asked hit to be carefully when putting product in do not slam against grill. Unit is operational job complete.
arrived on site and checked in with MOD. customer complained both sides of slushy machine not freezing now. checked pressures and found both sides of system low. charged system to factory spec and checked for leaks. no leaks detected at this time and unit making temp. if problem persists will return with system sealer to stop potentially undetected leaks.
Checked BLodgett bottom deck oven. pilot was out,tried to lite but kept going out with good pilot flame present. pulled t couple from safety and cleaned heavy cote of carbon from tip that goes in safety. tested ,had 30.4 mv DC. put back in and lit pilot, it held. noticed yellow tips on burner flame. opened air shutter until flame was blue but not rising off burner. let heat for 30 min. turned down knob and set by pass. turned back up and put temp probe in oven. was reading 350 and climbing. turned stat dial back to below low setting before it went into lo flame. t stat is on or off. unit is not safe to use. told them that. unit down and requires part. 9/10/20 Had to shut gas bottles off outside. removed safety and t stat manifold. took to truck and removed old t stat. installed New t stat. took inside and reassembled manifold. turned gas back on. tested for leaks. lit pilot and turned t stat to 350. retested for leaks ,none present. let come to 350 and set by pass. brought to 500 , pi
Unit has not failed while we were here. Customer said that when you turn unit off and back on it works properly. Will order module & return. 5/30/17 Installed new module. Module is different and comes as a retro kit. Hooked up according to instructions. Unit lights and cycles. Recall travel and 5-15 visit to 133481
Shop work - Replaced faulty LWCO on GRO Kettle, mounted contactor. Replaced covers. Drained and flushed water. Ran up to boil and vented. Unit okay.
Found motor turns but shaft does not move. Gears stripped. Spoke to Ram. Okay to order. Returned and installed actuator. Test ran unit. Unit now lifts.
Found motor turns but shaft does not move. Gears stripped. Spoke to Ram. Okay to order. Returned and installed actuator. Tested, ran unit. Unit now lifts.