Jason is the man!! He came in & identified some shortcomings that the other guys(C/R AC) neglected to take care of during their annual PM Service. I will be needing some warranty items to be handled once the compressor (6yrs old) breaks down but, I trust that Alaskan AC & their team of service professionals will be more than capable of taking care it. I am so pleased with the “Polar Bear Pros” and just wish I would have used them from the very beginning.