It's been one year since we purchased our Lenox heat pump system, and we couldn't be happier with the quality. Alaskan is a great company with superior service in all areas. Our salesman/technician, Earl, is our key contact, and we think he is the absolute best .... professional, knowledgeable, highly skilled, and personable. We purchased our system because we believed in Earl and his manager, and we're glad we did. The last year has been one of total comfort (cooling, heating and air purification), and we expect many more years of the same to come.