I sure wish that your plumbing department could have the same trustworthy and courteous service as that of your air conditioning department. Unfortunately, I do not find that to be the case. Because of its sleaziness and up-sell, I do not use your company for my plumbing needs. I don't mean to beat you up, here. It's just the truth and I thought you would want to know.. I love working with Alaskan Air and all of your air conditioning technicians. Thank you.