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Logan was very intelligent and explained everything so you could understand what was needed
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Zack, our service technician, was very personable and knowledgeable. He explained everything thoroughly and demonstrated a level of customer service not often found these days.
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Service rep was punctual, professional thorough, and friendly.
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Logan Petro is a Very nice person, very polite, very professional , Very satisfied with his work. Thank you for having a terrific employee.
Response from All Seasons Comfort Systems LLC:
Barbara, Thank-you so much for taking the time to leave a review for our Technician Logan. We are very happy to have him as a part of out team. He is very knowledgeable, and loves to learn, to give the people he works for the best job possible.
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Very professional and very informative and just an all around great guy
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Out for two system planned maintenance agreement heating tune up. On two goodman gas furnaces. Checked systems out and systems were operating properly.
Performing a planned maintenance agreement heating checkout on a Lennox heat pump system. Inspecting MERV 16 air filter. Inspecting coils for cleanliness. Inspecting blowers for cleanliness and operation. Testing and inspecting emergency heat wiring and operations. Checking system refrigerant charge. Checking outdoor electrical components. Checking defrost functions. Checking thermostat operations and for errors. And checking overall system performance.
Troubleshooting a Lennox gas furnace not lighting. Found burners rusted up and not allowing gas to light fully on all burners, causing the furnace to lock out. Pulled and cleaned burners and assembly. Reinstalled burners and fired system. System did light fully. Performed a combustion analysis on system to ensure safety of equipment. No other issues found.
Planned maintenance checkout on old rheem heat pump with auxiliary heat. System still showing normal operation at this time.
Thermostat Service - checkout on nordyne air handler and ecobee thermostat
Heating Repair - Lennox zoned two stage heat pump system with humidifier
Heating Repair - Lennox dual fuel systems. Checking over heat pumps and gas furnaces for heating operations. Inspecting flue pipes. Performing combustion analysis on furnaces. Inspecting electrical wiring. Testing outdoor electrical components. Found bad dual run capacitor and replaced, outdoor fan motor was not running. Checked refrigerant charges. Replaced humidifier pads, cleaned trays, and tested operation. Tested thermostat operations.
Furnace Repair - Troubleshooting a water leak from multiple furnaces. Found humidifier leaking water from incorrect humidifier pad installation. Fixed leak and made a drain line repair. Found a floor drain under the second furnace not allowing water to drain. Cleared and cleaned drain. Found second humidifier not running due to water line restriction. Cleared restriction and tested fine. No water leaks present after repairs.
Performing a planned maintenance agreement heating checkout on a Lennox dual fuel system, a York heat pump system, and a mini split heat pump. Checking/replacing filters. Checking system refrigerant charges. Checking all electrical connections and wiring. Testing emergency heat functions. Testing furnace operation and running a combustion analyzer on system. Checking thermostat operations and overall system performance.
Doing a tune up on a Lennox heat pump system.
Furnace repair for a Gibson gas furnace not coming on. Found loose wiring connections for high voltage and low voltage. So thermostat signal for heat was not making it to the furnace control board. Remade wire connections and tested furnace operations. No other issues found at this time.
Performing a planned maintenance agreement heating checkout on a Lennox heat pump system. Replacing air filter. Checking system cleanliness on coils and components. Testing emergency heat operations and wiring. Testing defrost functions. Checking system refrigerant charge. Testing outdoor and indoor electrical components. Verifying thermostat operations. And checking overall system performance.
Planned maintenance agreement heating tune up on lennox heatpump. Found that system was operating properly.
Planned maintenance agreement heating tune up.found that one of the two lennox heatpumps were low on charge. Added refrigerant to get the system operating properly. Checked the second system and found it to be operating properly.
Planned maintenance agreement heating tune up on high efficiency lennox heatpump. Found that the system was operating properly.